Mis Executive

6 days ago


Chennai, Tamil Nadu, India Casagrand Full time ₹ 2,50,000 - ₹ 7,50,000 per year

NOTE : Kindly mention my name " Nivetha " in the entry form or interview form and give me the call once you reach the office.

Location: Chennai, Tamil Nadu, India

Experience: 2-6 years

Preference: Both Male & Female candidates

Role & responsibilities

Job Title:

MIS & Data Analyst Telemarketing Department

Experience:

2 to 5 years

Employment Type:

Full-time

Role Overview:

We are seeking a detail-oriented MIS & Data Analyst to support our Telemarketing department. The ideal candidate will manage data reporting, create dashboards, and provide actionable insights to improve team performance and efficiency.

Key Responsibilities:

  • Collect, clean, and analyze telemarketing data to track daily/weekly/monthly performance metrics.
  • Prepare MIS reports, dashboards, and ad-hoc analysis for management review.
  • Develop automated reporting tools using Advanced Excel and Power BI.
  • Monitor KPIs such as call volumes, conversions, and lead status to identify trends and gaps.
  • Coordinate with the Telemarketing team to ensure data accuracy and timely updates.
  • Generate actionable insights and recommendations to improve campaign effectiveness.
  • Maintain and update databases, trackers, and documentation.

Required Skills & Qualifications:

  • Education: Bachelors degree in Statistics, Mathematics, Computer Science, Business, or related field.
  • Experience: Minimum 2 years to maximum 5 years in MIS/Data Analysis, preferably in Telemarketing, BPO, or Sales Support.
  • Technical Skills:

  • Advanced Excel (pivot tables, VLOOKUP, macros, dashboards)

  • Power BI (data modeling, DAX, visualization)
  • Strong knowledge of SQL (preferred)

  • Strong analytical, problem-solving, and data interpretation skills.

  • Excellent communication and presentation abilities.

Key Competencies:

  • High attention to detail and accuracy.
  • Ability to work under pressure and meet deadlines.
  • Strong team collaboration and stakeholder management.

If Interested Candidates are requested to share your updated resume to and call

Thanks,

Nivetha HR


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