IT-Associate (Application Support)

3 days ago

Navi Mumbai, Maharashtra, India Sharekhan Full time US$ 50,000 - US$ 1,00,000 per year

Role & responsibilities

  • .Net & Java Application Support & Deployment
  • Smooth running of the Applications in Production Environment
  • Communicating to the Back office Users internally and Branch and Franchise
  • Support SLA
  • Timely response to the customers & Management
  • Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries.
  • Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
  • Change & Incident & Problem Management related to their application domain

  • Coordinate with Development team for L3 issue

  • Preferred candidate profile

  • Candidate with BSC IT / MCA/ MSC IT/ BE IT qualification are preferred

  • Minimum 2 Years Experience in Application Support
  • Should have hands on Exp in .NET and Java or Troubleshooting

Interested candidate kindly share their CV on mail Id

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