Technical specialist

6 hours ago


Chennai, Tamil Nadu, India HCL Technologies Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description
### - **Job Title:** Technical Specialist - **Location:** Chennai - **Project Role:** Technical Specialist - **Qualification:** B-Tech - **Experience:** 2.5-5 Years - **Skills:** Network Data - **Number of Positions:** 1 ### Job Summary: - To resolve escalations in a timely manner adhering to the process and quality compliance - To maintain attendance, leave reports, breaks and shift rosters - To update knowledge base through accurate documentation and disseminating knowledge from analyses and reports prepared to team for facilitating effective performance of responsibilities - To perform adhoc analyses, SIP activities, and infrastructure management - To ensure positive customer satisfaction and feedback - To ensure that calls or chats are addressed within agreed SLAs


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