BPO Recruiter

2 days ago


Mohali, Punjab, India ManpowerGroup Full time ₹ 12,00,000 - ₹ 36,00,000 per year

JOB DESCRIPTION

What we are looking for-

  • End-to-End Recruitment: Manage the full-cycle hiring process, from sourcing to onboarding, for BPO roles such as customer support, telesales, and technical support.
  • Sourcing & Screening: Identify potential candidates through job portals, social media, referrals, and direct sourcing methods.
  • Candidate Assessment: Conduct initial screenings, telephonic interviews, and skill evaluations to match job requirements.
  • Stakeholder Coordination: Work closely with hiring managers, clients, and HR teams to align hiring needs and expectations.
  • Offer Management: Negotiate salaries, close offers, and ensure smooth onboarding of selected candidates.
  • Database & Reporting: Maintain an updated candidate pipeline and provide regular reports on recruitment status, key metrics, and hiring challenges.

Key Attributes:

Experience: 2-6 years of experience in BPO recruitment, handling high-volume hiring from an RPO setup, staffing agencies, or in-house BPO recruitment teams.

Industry Knowledge: Understanding of the BPO domain. Knowledge of hiring for international process voice, non-voice and technical role. (Healthcare process is a plus.)

Communication Skills: Good verbal and written communication to engage candidates and stakeholders effectively.

Tech Proficiency: Familiarity with ATS and recruitment tools.

Job Types: Full-time, Permanent, Fresher

Pay: ₹200, ₹600,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person


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