Associate Customer Experience Manager
4 days ago
Freshers are also welcome.
CTC - 4 LPA (3.5 LPA variable). CTC will remain same for freshers as well as experienced candidates.
Your role in detail
● Lead and motivate a team managing housekeeping,
food, maintenance, Wi-Fi, laundry, and hostel
services.
● Maintain high team discipline and flawless record-keeping.
● Achieve and uphold a Customer Satisfaction Score of
4+ across services.
● Ensure strict process compliance and seek operational
improvements.
● Develop and train the team for growth and professionalism.
● Handle daily operation escalations effectively.
● Includes 50% Sales and 50% Operations.
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