Associate Customer Experience

3 days ago

Bengaluru, Karnataka, India Codeyoung Full time ₹ 3,60,000 - ₹ 5,40,000 per year

Role Overview

As an Associate - Customer Experience, you'll be the face of Codeyoung for our global customers. You'll own customer relationships, deliver exceptional service, and ensure every learner has a seamless experience.

Location:
Bangalore (Work from Office)

Shift:
Night/Day Shift

Experience:
0–2 years

CTC:
₹4.5LPA

Probation:
Initial 2 months of probation with a stipend of INR 20,000 per month

About Codeyoung

Founded by visionary IIT alumni, Codeyoung is on a mission to turn kids into problem solvers and creative leaders. We offer cutting-edge coding courses for students from Class 1 to 10, helping them build real-world projects and become active creators of technology.

Roles & Responsibilities

  • Build and maintain strong, long-term relationships with Codeyoung's customers.
  • Act as a single point of contact for all customer needs and inquiries.
  • Coordinate with internal teams to ensure timely delivery of learning goals.
  • Track client progress, identify risks, and implement corrective action plans.
  • Deliver delightful service experiences that build trust and loyalty.

What we are looking for

  • 0–2 years of experience in Customer Success/Support (Freshers welcome)
  • Strong communication skills (written + spoken)
  • Ability to manage multiple clients and deliver under pressure
  • High empathy, ownership, and a strong learning attitude
  • MBA preferred; prior experience with US clients is a plus
  • Only immediate joiners

Why join us

  • Make an impact on the future of learning
  • Work with a young, passionate, high-growth team
  • Competitive pay with fast growth opportunities
  • Be part of a global vision —
    We want every kid in the world to code

Ready to grow with us? Apply now and let's shape the future together

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