NetAnalytiks - Service Desk Engineer - Ticketing System

Job descriptionCompany: NetAnalytiks Technologies LtdExperience: 7+ YearsLocation: Bangalore (Hybrid / Remote)Joining: Immediate / Within 2 WeeksNetAnalytiks Technologies is a leading IT services provider specializing in Generative AI, Machine Learning, Full Stack Development, Cybersecurity, Cloud Computing, and more. We deliver tailored IT consulting,...

About UsPower Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.Our Passionate teams...

Professional & Technical Skills:Proficiency in Service Desk Management.Solid understanding of incident management processes.Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.Understanding of Service...

Key Responsibilities: 4 - 6 yrs. Italian language proficiency is required. Act as the first point of contact for end-users via phone, email, chat, or ticketing system. Log, track, and manage incidents, service requests, and escalations in the ITSM tool. Provide remote troubleshooting for desktops, laptops, applications, network, and other IT-related issues....

Company DescriptionBETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open-source backup and...

???? Job Opening: Service Desk Agent???? Location: Bangalore | ???? Experience: 0–2 Years???? Company: Mphasis"We are seeking candidates who can join immediately. Applicants must hold a graduate degree in any discipline."Kindly share your resumes via email only.???? Job SummaryAre you a strong communicator with a knack for IT support? Mphasis is hiring a...

Role : SD Analyst.Shifts : Rotational ( 5 days WFO )Location : Bangalore.Responsibilities:As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concernsDiagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or...

Job Title: Senior Service Desk SpecialistExperience Required: 8+ YearsLocation: BangaloreRole Overview:We are seeking an experienced and detail-oriented Senior Service Desk Specialist to lead support operations, streamline escalation workflows, and strengthen our IT service management processes. This role requires expertise in handling complex escalations,...

Role & responsibilities1+ years of previous experience in IT helpdesk (Voice)Excellent communications skills (verbal and written)Knowledge on ITIL Framework and TerminologiesKnowledge on Windows, Mac operating systems & VDI environmentsDemonstrated problem solving capabilitiesAdhere to established Service Levels Agreements and ensure to follow up on the...

Job Title: IT Service Desk AnalystDepartment: Service DeskLocation: Bangalore Reports to: RSDMJob Type: Full-timeJob Summary:We are seeking a motivated and customer-oriented IT Service Desk Analyst to join our IT support team. The ideal candidate will provide first-line technical support to end-users, troubleshoot hardware and software issues, and ensure...