Service Desk Engineer

Company DescriptionBETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open-source backup and...

Position: L1 Service Desk / Technical Support (Freshers)Location: Bangalore / Coimbatore (Work-from-Home option available)About the Role:We are looking for enthusiastic fresh graduates to join our L1 Service Desk / Technical Support team. This role offers exposure to technical support operations with opportunities to grow into L2/L3 roles and eventually...

About UsPower Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.Our Passionate teams...

Expected to build knowledge and support the team. Participate in Problem Solving discussions. Resolve client issues by providing timely and accurate solutions. Communicate effectively with clients to understand their needs and address their concerns. Collaborate with internal teams to ensure the smooth functioning of systems. Maintain a deep...

A Level 1 (L1) Service Desk Analyst is the initial point of contact for users needing technical assistance, providing support and troubleshooting for basic IT issues. They resolve common problems, escalate complex issues to higher tiers, and maintain records of user interactions and resolutions. Key Responsibilities:First Point of Contact:Receiving and...

About us:OsbIndia (OSBI) is an offshore subsidiary of OSB Group. OSBI was incorporated in 2004 as a key part of the OSB Group's business strategy to provide operational service support. OSBI works with the Group's trading brands in the UK, providing exceptional customer support and service delivery to new and existing customers.OSBI also prides itself on...

Job Description : Service Desk Analyst We are seeking a proactive and detail-oriented Service Desk Analyst to join our team. This role will be the first level of response for service-related alarms and incidents, whether they originate from client reports or internal monitoring systems. The position requires excellent communication skills, technical...

Job Title: IT Service Desk AnalystDepartment: Service DeskLocation: Bangalore Reports to: RSDMJob Type: Full-timeJob Summary:We are seeking a motivated and customer-oriented IT Service Desk Analyst to join our IT support team. The ideal candidate will provide first-line technical support to end-users, troubleshoot hardware and software issues, and ensure...

Operations Manager – IT Service Desk & NOC Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents and is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the...

Join our TeamAbout this opportunity:At Ericsson, we are currently seeking a proactive and dedicated Service Desk Engineer to join our dynamic team. In this pivotal role, you are assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure...