General Manager

Job Description Role Objective To lead and oversee multiple projects ensuring successful execution within approved budgets, contractual timelines, and quality standards. The role requires strong leadership in managing project teams, ensuring client satisfaction, maintaining compliance, driving cost optimization, securing timely payments, and generating repeat/additional business for the organization. Job Description (Duties & Responsibilities) Project Budget & Time Management  Ensure execution of projects within the approved budget and contractual timelines.  Drive value engineering initiatives for cost optimization through innovative materials, construction techniques, and inventory control.  Review and monitor project schedules, proactively identify delays, and secure timely deviation approvals from clients/vendors with cost & time implications.  Regularly track project milestones and ensure completion within stated contract periods. Quality, Safety & Compliance  Review and ensure strict compliance with quality standards, client specifications, and contractual requirements.  Conduct internal audits and client reviews to address non-conformities with minimal cost and time impact.  Implement safety practices and ensure zero-accident work culture across all sites.  Monitor site wastage and ensure it is consistently within permitted limits.  Ensure all contractual documentation, correspondences, and reports are properly generated and maintained to enable smooth contract closure. Financial Management & MIS  Ensure timely receipt of payments from clients as per agreed project cash flow.  Monitor project MIS reports and initiate corrective/preventive interventions to address cash flow gaps.  Ensure all vendors are paid on time by setting clear payment priorities and reconciling work/materials within stated limits.  Oversee accurate remittance to Head Office as per agreed schedules.  Maintain updated site documentation and records to support billing, reconciliation, and audits. Resource Productivity  Ensure optimal productivity of all deployed resources (manpower, materials, and equipment—owned or rented).  Continuously monitor and improve the productivity of equipment, implementing best practices and maintaining records of improvements.  Drive continuous improvement initiatives to enhance workforce and staff efficiency, ensuring productivity above budgeted levels. Business Development  Strengthen client relationships by ensuring timely and high-quality delivery of contractual obligations, leading to repeat orders.  Actively generate tender enquiries, identify opportunities, and support business growth for the organization.  Coordinate with senior management and business development teams to convert opportunities into awarded contracts. Team Development & Stakeholder Management  Build, develop, and retain project teams by providing guidance, mentoring, and training to subordinates.  Maintain project-level attrition below organizational benchmarks.  Foster healthy relationships with clients, consultants, contractors, and other stakeholders to ensure smooth project execution and long-term partnerships.  Ensure effective communication and conflict resolution with all stakeholders. Skills & Competencies Required  Technical Expertise: Strong knowledge of large-scale civil construction, EPC, Precast, and RCC projects.  Project Management: Expertise in project planning, scheduling, budgeting, and execution (MS Project / Primavera preferred).  Financial Acumen: Proficiency in cost control, billing, MIS, and cash flow management.  Quality & Safety: Deep understanding of QA/QC procedures, safety norms, audits, and compliance management.  Business Acumen: Ability to generate repeat orders, handle tenders, and identify new business opportunities.  Leadership: Proven track record of managing multiple projects and large teams.  Analytical Skills: Strong problem-solving and risk management skills.  Stakeholder Management: Excellent communication, negotiation, and relationship-building skills.  Adaptability: Ability to handle multi-location, high-value projects simultaneously under tight deadlines. KRA & KPI with Goals Sr. No. KRA % KPI Measurement / Goal Marks 1 Execute projects within budget & time 25 Project within approved budget Project completed within assigned budget 35 Value engineering savings Use of alternate material, innovative execution methods, inventory control 15 Completion within contract period Completed within contractual period 35 Timely record of events Obtain deviation approval from client/vendor with cost/time implication 15 2 Execute with quality & safety standards 25 Ensure compliance with QA & safety Audit, client review, close NCR with minimal impact 30 Site wastage control Wastage ≤ permitted % 20 Zero accidents Achieve accident-free site 30 Proper documentation Contract documents/reports generated & maintained 20 3 Ensure timely payments & MIS 15 Client payments on time Cash inflow maintained, minimal hold items 40 Vendor payments on time Prioritization & timely release 15 Reconciliation of work/materials Within limits 35 Remittance to HO All remittances as per schedule 10 4 Ensure productivity of resources 10 Equipment productivity Improved productivity, records maintained 50 Workforce productivity Continuous improvement, records maintained 50 5 Generate additional business 15 Fulfil contractual obligations Repeat order from client 65 Tender generation New order booked 35 6 Develop subordinates & stakeholder management 10 Retain & develop subordinates Attrition < company benchmark 70 Maintain stakeholder relationships Positive stakeholder feedback 30