General Manager

2 days ago

Pune, Maharashtra, India WNS Holdings Full time

General Manager (VP) - F&A Operations (All 3 towers)

Client Facing Role

  • Responsible for management and coordination of operations across PTP, OTC and RTR towers in the capacity of an SDL Experience
  • Drive SLA delivery across all processes, transformation initiatives, quality and general administration for a key F&A client.
  • Responsible for client management, manage communication with them aiming at building excellent relationships in a high visibility account - ability to not only work under pressure but perform in those circumstances
  • Responsible for team management and people development; Support learning and development initiatives; Build cross-functional teams
  • Support farming and new business initiatives
  • P&L accountability manage P&L for assigned account/portfolio, meet and exceed financial goals
  • Collaborating with other internal teams on various initiatives /projects/tasks requiring assigned account participation.

Competencies/ Skill Required:

  • In depth F&A operations management with core industry domain experience Preference towards PTP, RTR, OTC
  • Experience of working in a milestone and deadline driven environment
  • Ability to influence leadership, work with people and drive towards common solutions and issue resolution.
  • Proven business acumen, with experience of managing large teams (200+)
  • Ability to liaise with different departments and business owners as required
  • Coaching skills; coaching operation leaders and teams enabling them to deliver on their operational goals
  • Excellent communication and presentation skills.
  • Good numerical and analytical ability.

Skillset/Qualification :

  • 15+ years relevant experience with F&A operations in all 3 Towers (PTP, OTC & RTR) Mandate
  • Preferred: BCom/Post Grad - finance qualification.
  • End to end service delivery, P&L management, client management, Governance, Transactional activities including deliverables in Transformation requirement & Transitioning support, Internal co-ordination with Projects and EUs to meet SLA standards, Driving transformation, tools, via Consolidation/Harmonization/Automations (incld. RPA etc)
  • Span of Control 200+ FTEs
  • Work Location : Pune | 100% work from office
  • Shifts : Should be flexible

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