
Quality Assurance Analyst
2 days ago
Position Overview: We seek a highly detail-oriented and proactive Quality Assurance (QA) Professional to join our dynamic Investigations team in Dubai. The QA Professional will be critical in validating background investigation reports and due diligence deliverables to ensure accuracy, integrity, and compliance with international standards, client expectations, and regulatory frameworks.
Key Responsibilities:
- Review and validate investigation reports (background screening, reputational inquiries, source findings).
- Cross-check data against the scope of work, client requirements, and QA templates.
- Ensure compliance with PDPL, GDPR, and CRI Group internal QA standards.
- Evaluate the completeness, credibility, and relevance of documentation and findings.
- Flag inconsistencies, inaccuracies, and procedural gaps for correction.
- Collaborate closely with investigative analysts, team leads, and project managers.
- Support onboarding and QA coaching of junior analysts.
- Assist with implementing automation improvements for QA workflow.
- Provide weekly quality performance metrics and reporting insights.
Qualifications & Skills:
- Bachelor's Degree in Criminology, Business, Law, Compliance, or related discipline.
- Minimum 2–3 years of experience in background screening, due diligence, or risk/compliance roles.
- Strong attention to detail and process orientation.
- Familiarity with open-source intelligence (OSINT), reputational analysis, and investigative verification techniques.
- High proficiency in written English and report editing.
- Working knowledge of data privacy standards (GDPR, PDPL, etc.).
- Ability to manage tight deadlines and multiple client engagements.
What We Offer:
- Competitive salary and performance-based incentives.
- Growth opportunities within a global investigative risk advisory firm.
- Exposure to multinational client portfolios, including public and private sector leaders.
- Professional development support and certification pathways.
Ready to Join a Mission-Driven Team?
If you're passionate about quality, integrity, and the role of investigations in safeguarding trust, we'd love to hear from you.
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