Customer Engineer

4 days ago

Delhi, Delhi, India NCR Corporation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position Summary & Key Areas of Responsibility

As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer.

You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication.

Responding to customer installation, maintenance, and service calls promptly and effectively

Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory

Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support

Performing maintenance repair and system overhauls (like modular swaps and unit replacements)

Basic qualifications

Knowledge of Computer Hardware, database management systems, and network/system management

3+ years of relevant experience

Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000

Diploma or GED (Associate Degree or higher preferred)

Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

  • Customer Service Engineer

    2 days ago

    Delhi, Delhi, India Prognosys Medical Systems Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionPrognosys Medical Systems has over a decade of expertise in manufacturing X-ray equipment and has expanded its capabilities to include single and dual detector solutions, floor and ceiling mounted systems, mobile systems, line-powered and battery-operated systems, and various ranges of C-arms. Our innovative solutions are designed to meet...

  • Customer Service Engineer

    2 days ago

    Delhi, Delhi, India Ajayvision Education Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Role: Customer Support Engineer (IT)Job Description:Education:B.E./B.Tech/BCA/MCAJob SummaryWe are seeking a dedicated and proactive Customer Service Engineer to join our team. The role involves managing customer support operations, ensuring a seamless service experience, and providing technical guidance to clients. The ideal candidate will be...

  • Sr. Customer Service Engineer

    2 weeks ago

    Delhi, Delhi, India United Imaging Healthcare Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Who we are?Shanghai United Imaging Healthcare Co., Ltd. is dedicated to providing, developing and producing high-performance advanced medical imaging, radiotherapy equipment, life science instruments and offers intelligent digital solutions to customers worldwide. UIH is committed to creating more value for our customers and constantly improving the global...

  • Sales Expert- Hydraulic Industry

    2 weeks ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 7,20,000 per year

    We're Hiring: Sales Expert – Hydraulic IndustryLocation: Mayapuri, New DelhiJoining: As Soon As PossibleSalary: To be discussed during interviewAbout Us:HydroRev is a growing company in the hydraulic sector, dealing in top-quality hydraulic equipment, spare parts, and services. We're looking for a dynamic Sales Expert to join our team and drive business...

  • Customer Liaison Director, Military Engines, Safran Aircraft Engines M/F

    2 days ago

    Delhi, Delhi, India AEROCONTACT Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté...

  • Performance Test Engineer with custom coding

    4 days ago

    Delhi, Delhi, India ALIQAN Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Greetings from ALIQAN TechnologiesWe are Hiring Performance Test Engineer For one of our esteemed client.Type:  6 Months Contract + Extendable Experience : 5 15yrsLocation : RemoteNotice : Immediate Joiner Job Description:10-15 years of relevant experience in Performance Testing and Performance Engineering.Proficient in JMeter and custom coding ...

  • Senior Customer Identity Solution Engineer

    3 weeks ago

    Delhi, Delhi, India r3 Consultant Full time

    Job Title : Senior Customer Identity Solutions EngineerLocation : Onsite Sunnyvale, CAMode of Interview : ZoomInterview Rounds : 1Job Overview :We are seeking a skilled and experienced Senior Customer Identity Solutions Engineer to lead the development and implementation of enterprise-level Customer Identity and Access Management (CIAM) solutions. The ideal...

  • Area Customer Care Manager

    2 days ago

    Delhi, Delhi, India Mahindra & Mahindra Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities & Key DeliverablesAnalyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service...

  • Customer Service Representative

    3 weeks ago

    Delhi, Delhi, India onlineinfatuation Full time

    Transforming Brands since 2016 OnlineInfatuation has helped companies strategize and implement their creative visions Our growing Digital Marketing and Hiring Agency is driven by passionate thinkers who work closely with each brand to create strategies that produce unparalleled results We love content and design but thrive on the data necessary to succeed...

  • Customer success manager

    2 weeks ago

    Delhi, Delhi, India Fundamento Full time

    Sr. Solutions Architect South Delhi (Work from Office) | Full-Time About FundamentoWe're on a mission to reinvent how enterprises talk to their customersAt Fundamento, we're building voice agents that are transforming how India's biggest lenders- like IIFL, Paytm, Hero Fin Corp, Shriram Finance and Jio Financial Services- talk to their customers. Backed by...