CCO (Customer Care Officer)
4 days ago
Customer Care Officer (CCO) will act as the key link between customers and the service team. The role involves handling customer complaints, coordinating with service technicians, maintaining Excel-based reports, and ensuring timely issue resolution and customer satisfaction.
Role & responsibilities
- Interact with customer to receive complaints.
- Support Service head in assigning calls to service team members
- Do necessary configurations when device is installed (Just entry on a designated web page, and no tech skills needed)
- Help Branch Head and Service Head in creating monthly Excel based reports as per format.
Preferred candidate profile
- Good at communication in Local language
- Reasonable in English writing and verbal communication
- Knowledge of Advanced EXCEL
- Preferred Industries / Companies
NOT SPECIFIC BUT GOOD IN Excel and maintaining MIS
-
Customer Care Executive
2 weeks ago
Hyderabad, Telangana, India Computer Generated Solutions Full timeJob Title: Customer Care ExecutiveJob Location: Hyderabad (Work from Office)Job Description: We are hiring for Customer Care Process Looking for candidates with good English communication and customer handling skills.Requirements:Good English speaking and logical thinking.Freshers and experienced both can apply.Undergraduates and graduates are welcome.24/7...
-
Customer Care Executives
8 hours ago
Hyderabad, Telangana, India REGUL SOLUTIONS Full time ₹ 3,00,000 - ₹ 3,60,000 per yearJob Description: Customer Care ExecutiveLocation:Hyderabad CityDepartment:Front Office / Client RelationsReports To:Clinic Manager / Front Office ManagerSalary Range:₹25,000 – ₹30,000 per month Position SummaryThe Customer Care Executive will be the first point of contact for clients visiting or calling Oliva Skin & Hair Clinic. The role involves...
-
Customer Care Executive
1 week ago
Hyderabad, Telangana, India Shriram Life Insurance Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Description Customer Care Executive (Call Centre)Position Title: Customer Care ExecutiveDepartment: Customer Service / Call Centre OperationsReporting To: Team Leader / Assistant Manager Customer CareLocation: Hyderabad HO, GachibowliEmployment Type: Full-time / Permanent1. Job PurposeTo handle inbound and outbound customer interactions efficiently,...
-
Customer Care Advocate
2 weeks ago
Hyderabad, Telangana, India Regal Rexnord Full time ₹ 4,00,000 - ₹ 6,00,000 per yearPosition Summary: The Customer Care Advocate serves as the primary contact for requests for orders, quotes, product questions, as well as a myriad of other customer inquiries. This role ensures seamless customer experience through expertise, ownership, accountability, and responsiveness. An Advocate will resolve issues with limited authority and offer...
-
Customer Care Advocate
2 weeks ago
Hyderabad, Telangana, India Regal Rexnord Corporation Full time ₹ 12,00,000 - ₹ 36,00,000 per yearPosition Summary: The Customer Care Advocate serves as the primary contact for requests for orders, quotes, product questions, as well as a myriad of other customer inquiries. This role ensures seamless customer experience through expertise, ownership, accountability, and responsiveness. An Advocate will resolve issues with limited authority and offer...
-
Customer Care Manager
4 days ago
Hyderabad, Telangana, India Mahindra & Mahindra Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per yearResponsibilities & Key Deliverables Monitor and improve Customer Satisfaction parameters across the region-MTTR, TCF, Periodic Feedback and CaPS and personal customer visits. Monitor and strategically improve STR, AMC Sale, Bharosa Sale, Spares and Lubricants business across the region to exceed the targets. Motivate the Customer care team ( CCM, TM and Tech...
-
Customer Care Executive
7 days ago
Hyderabad, Telangana, India Huemn Full time ₹ 1,50,000 - ₹ 2,50,000 per yearJob OverviewHuemn is seeking a motivated Customer Care Executive for our Hyderabad office. This full-time, entry-level role is ideal for freshers with 0-1 years of work experience. The successful candidate will play a key role in providing exceptional customer service and support to our clients, ensuring a smooth and positive experience with our studio...
-
Customer Care Team Leader
4 days ago
Hyderabad, Telangana, India Garden of Eden Full time ₹ 2,40,000 - ₹ 3,00,000 per yearJob Title: Customer Care Team LeaderIndustry: Real EstateLocation: Banjara HillsExperience in the Real Estate industry is mandatoryJob Summary:We are looking for a Customer Care Team Leader to manage and guide our customer support team, ensuring an excellent post-sales experience for clients. The role requires strong leadership, communication, and...
-
Customer Care Executive
2 weeks ago
Hyderabad, Telangana, India Yashoda Healthcare Services Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob Title: Customer Care ExecutiveJob Type: Full-TimeShift: Monthly Rotational ShiftsGender: Male / FemaleExperience: 0 4 YearsLocation: Banjara HillsSalary: Best in industry (based on experience) + Incentives (based on quality & CRM)Job Description:We are looking for a Customer Care Executive to join our service-based healthcare support team. The ideal...
-
Customer Care Executive
6 days ago
Hyderabad, Telangana, India Jain Trip Full time ₹ 1,80,000 - ₹ 3,60,000 per yearCustomer care executives are responsible for responding to customer questions and concerns through various omnichannel communication channels such as emails, phone calls or live chat.Job Type: Full-timePay: ₹15, ₹30,000.00 per monthBenefits:Flexible scheduleEducation:Higher Secondary(12th Pass) (Preferred)Experience:Technical support: 1 year...