Store Manager

2 weeks ago

Delhi, Delhi, India Reliance Retail Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Purpose

Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.

Education Qualifications

Graduation/ Post Graduation

Key Responsibilities

  • Set store sales plans and quotas aligned with business objectives.
  • Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
  • Implement production, productivity, quality, and customer service standards.
  • Recommend product lines and ensure appropriate merchandise mix.
  • Drive sales, margin, shrink control, inventory management and cost optimization.
  • Manage commercials and statutory compliance.
  • Manage performance and foster teamwork among store staff.
  • Identify and develop talent for critical positions.
  • Address customer feedback to improve service and processes.
  • Stay updated on competition and manage customer escalations.
  • Drive local events and promotions as per marketing calendar.
  • Promote a "Customer Obsessed Culture" to prioritize customer centricity.

Key Performance Indicators

  • Business Management: Gross Margin, SOH Segment & Brand mix
  • Discount Management
  • Brand share
  • Finance - Paper/card VM Implementation.
  • Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL.
  • Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards.
  • People Management.
  • Business Acumen - profitability, Competition.
  • Jio Business - Activations, Recharges, CAF Rejections

Job Requirements

  1. Functional Competencies
  • Operational Effectiveness
  • Finance Management
  • Analysis and Problem Solving
  • Results Orientation
  1. Behavioural Competencies
  • Self-Development
  • Emotional Intelligence
  • Customer Service Orientation
  • People Management
  • Communication
  • Teamwork and Collaboration

  • Store Manager

    6 days ago

    Delhi, Delhi, India Sasa Style Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Store Manager at Sasa Style, located in New Delhi. The Store Manager will be responsible for overseeing daily operations of the store, ensuring customer satisfaction and service, managing inventory, supervising store staff, and implementing retail loss prevention strategies. The Store Manager will also...

  • Store Manager

    6 days ago

    Delhi, Delhi, India GLOBELANCE Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Industry & Sector:Organized retail / Consumer goods — brick-and-mortar store operations with omnichannel fulfillment. This role sits in frontline retail management, driving store-level profitability, customer experience, and operational excellence across an on-site retail outlet.Primary, best-performing title (for job portals):Retail Store ManagerAbout The...

  • Store Manager

    7 days ago

    Delhi, Delhi, India TEFT Full time ₹ 2,50,000 - ₹ 7,00,000 per year

    Salary up to 35klocation: Gurugramminimum 3 year as a store managerimmediate joinerexcellent communicatio skillsRole DescriptionThis is a full-time on-site role for a Store Manager (Lifestyle/Fashion) located in New Delhi. The Store Manager will oversee daily operations, ensuring excellent customer service, maintaining high store standards, and achieving...

  • Store Manager

    2 weeks ago

    Delhi, Delhi, India Reliance Retail Full time ₹ 4,00,000 - ₹ 6,50,000 per year

    Company OverviewReliance Retail is India's largest and most profitable retailer, renowned for its diversified omni-channel presence and exceptional value proposition. With a loyal customer base exceeding 193 million across the country, Reliance Retail offers superior quality products and an unmatched shopping experience across Consumer Electronics, Fashion &...

  • Store Manager

    4 days ago

    Delhi, Delhi, India THE JODI LIFE Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site Store Manager role located in New Delhi. The Store Manager will be responsible for overseeing daily store operations, ensuring customer satisfaction, managing store inventory, and implementing loss prevention strategies. Duties include maintaining a high level of...

  • Store Manager

    4 days ago

    Delhi, Delhi, India Bershka Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    As a Store Manager in one of our stores, you will be responsible for the followingduties:a) Customer Service ManagementTo understand, anticipate and satisfy the needs of a customer, to have an activepresence at the point of sale, and to be responsible for the correct handling ofcomplaints and returns.b) Product ManagementCorrectly controlling the product in...

  • Store manager

    6 days ago

    Delhi, Delhi, India CAREER BLOC Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    About The OpportunityIndustry: Retail – Consumer Goods & Brick-and-Mortar Stores. Sector: Multi-location retail operations across India serving everyday shoppers with a focus on outstanding in-store experience and commercial growth.Primary Job Title: Retail Store Manager. This on-site leadership role owns a store P&L, drives sales and margins, and builds a...

  • Store Manager

    1 week ago

    Delhi, Delhi, India MINDTEL GLOBAL Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    About The OpportunityWe operate in the retail industry within the fashion and lifestyle sector, delivering premium in-store experiences across apparel, accessories, and lifestyle categories. This on-site leadership role is based in India and focuses on driving store sales, operational excellence, and a best-in-class customer experience in a fast-paced retail...

  • Store Manager

    1 week ago

    Delhi, Delhi, India Samarth lifestyle Retailing Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Samarth lifestyle Retailing Pvt Ltd:Key Responsibilities:New Store Launch & SetupEnd-to-end coordination for NSO (New Store Opening) – timelines, team recruitment, stock planning & visual merchandisingEnsure store is market-ready with best-in-class customer experience from Day 1Store OperationsOversee daily operations ensuring operational efficiency...

  • Store Manager

    2 weeks ago

    Delhi, Delhi, India VASA Indica Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionVASA Indica is a premium multi-designer fashion destination that curates emerging Indian and Indo-contemporary brands for the modern luxury consumer. Based in New Delhi, VASA Indica is redefining everyday luxury by offering a curated retail experience that bridges designers and discerning shoppers.Role DescriptionWe are seeking an...