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Company Overview
Reliance Retail is India's largest and most profitable retailer, renowned for its diversified omni-channel presence and exceptional value proposition. With a loyal customer base exceeding 193 million across the country, Reliance Retail offers superior quality products and an unmatched shopping experience across Consumer Electronics, Fashion & Lifestyle, Grocery, and more. With over 15,000 stores and a notable digital presence, it is a leader in the retail industry.
Job Overview
The Store Manager for Azorte, a premium brand of Reliance, is a senior-level position responsible for overseeing store operations in key locations including Delhi, Amritsar, Gurgaon, and Chandigarh. This full-time role requires a maximum of 10 years of work experience. The Store Manager is crucial in driving retail sales, ensuring excellent customer experiences, and managing store teams.
Qualifications and Skills
- Demonstrated expertise in retail operations with the ability to manage daily store activities effectively (Mandatory skill).
- Proven skills in inventory management to ensure optimal stock levels and minimize shortages (Mandatory skill).
- Strong visual merchandising capabilities to enhance store displays and attract customers (Mandatory skill).
- Effective team management experience, fostering a proactive and high-performance environment.
- In-depth understanding of retail sales strategies and the ability to achieve sales targets consistently.
- Comprehensive store management abilities, with a focus on enhancing business performance.
- Proven track record in boosting customer experience and satisfaction through superior service delivery.
- Experience in KPI tracking to measure and improve store performance metrics diligently.
Roles and Responsibilities
- Oversee daily operations, ensuring the store runs smoothly and efficiently.
- Implement strategic sales plans to meet or exceed store revenue objectives.
- Lead, coach, and develop store team members to enhance skill sets and productivity.
- Maintain optimal inventory levels, ensuring product availability and reducing stockouts.
- Ensure compliance with company policies and procedures, fostering a disciplined environment.
- Analyze sales reports to identify trends and develop action plans for improvement.
- Enhance visual merchandising in-store to drive customer engagement and sales.
- Deliver excellent customer service, resolving issues swiftly and professionally to maintain high customer satisfaction.
