Store Manager

1 week ago

Delhi, Delhi, India GLOBELANCE Full time

Industry & Sector:
Organized retail / Consumer goods — brick-and-mortar store operations with omnichannel fulfillment. This role sits in frontline retail management, driving store-level profitability, customer experience, and operational excellence across an on-site retail outlet.

Primary, best-performing title (for job portals):
Retail Store Manager

About The Opportunity
We are seeking a hands-on Retail Store Manager to lead a high-traffic store in India. You will own daily store operations, build high-performing teams, and deliver consistent sales growth while upholding merchandising standards, loss prevention, and customer delight. This on-site role is ideal for an ambitious retail operator who thrives on measurable results and servant leadership.

Role & Responsibilities

  • Drive store sales and KPI performance—set targets, track daily/weekly results, and execute action plans to hit revenue and conversion goals.
  • Lead store operations including cash management, POS reconciliation, opening/closing procedures, and compliance with retail SOPs.
  • Manage inventory control: oversee receiving, stock replenishment, cycle counts, and shrinkage-reduction programs.
  • Execute visual merchandising and local merchandising plans to maximize product visibility and seasonal promotions.
  • Coach, schedule, and develop store staff—conduct regular performance reviews, deliver training, and maintain staffing levels for peak periods.
  • Own store-level P&L and cost controls—optimize labour, margins, and vendor coordination to improve profitability.

Skills & Qualifications
Must-Have

  • Proven retail store management experience with responsibility for sales targets and daily store metrics (KPI-driven).
  • Strong knowledge of inventory control, stock audits, and shrinkage prevention.
  • Hands-on experience with Point-of-Sale (POS) systems and cash reconciliation procedures.
  • Track record of managing store P&L, labour scheduling, and margin optimisation.
  • Demonstrable skills in visual merchandising and execution of promotional campaigns.
  • Customer-focused with experience resolving escalations and improving in-store NPS or CSAT metrics.

Preferred

  • Experience with retail ERP or merchandising platforms (e.g., Microsoft Dynamics, SAP Retail, or similar).
  • Exposure to omnichannel operations (click & collect, ship-from-store) and local store marketing.
  • Retail management certification or diploma.

Benefits & Culture Highlights

  • Competitive salary with performance-linked incentives and store-level bonus programs.
  • Clear career path—opportunities to progress to Area/Cluster Manager roles plus structured leadership training.
  • Employee discounts, supportive frontline culture, and focus on operational excellence and customer-first values.

Apply if you are a results-oriented retail manager who thrives in a fast-paced, customer-centric environment and wants to own P&L, team development, and the in-store customer journey. Strong operational discipline and a passion for retail excellence will make you successful in this role.

Skills: visual merchandising,loss prevention,kpis,p&l management,team management,inventory management,operations

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