HR& Learning and Development EXECUTIVE
14 hours ago
Role Overview
The HR & L&D Executive is responsible for supporting day-to-day HR operations and delivering effective training initiatives to enhance employee skills, maintain service standards, and support the company culture. This role ensures smooth HR functioning, compliance, and continuous learning & development within the hotel.
Key ResponsibilitiesHuman Resources Operations
- Manage end-to-end recruitment: sourcing, screening, interviewing & onboarding
- Maintain employee personnel files, HRIS system & statutory documents
- Coordinate monthly payroll inputs, attendance, leaves & overtime records
- Ensure compliance with company policies, labor laws & audit requirements
- Handle employee relations, grievance management & conflict resolution
- Support HR policies implementation and disciplinary procedures
- Conduct employee engagement activities and welfare initiatives
- Prepare HR reports for management (Headcount, Turnover, L&D, etc.)
Learning & Development
- Plan and execute monthly Training Calendar for all departments
- Conduct induction, departmental training & brand standard training
- Monitor training effectiveness through assessments & feedback
- Conduct audits on SOP compliance, grooming, guest experience standards
- Support cross-training, skill enhancement & succession development programs
- Maintain training records, DWR, feedback forms & attendance trackers
- Ensure certification for mandatory training (Fire Safety, Hygiene, POSH, etc.)
Performance & Culture
- Assist in PMS execution: goals setting, mid-term & annual reviews
- Promote a high-performance culture driven by hotel service excellence
- Identify training needs & improvement action plans with HODs
Qualifications & Skills Required
- Bachelor's Degree or Diploma in HR / Hospitality Management
- 1–3 years of experience in hotel HR or L&D
- Strong understanding of hotel operations and brand standards
- Excellent communication, presentation & interpersonal skills
- Proficiency in MS Office & HR software
- Ability to handle multiple tasks with confidentiality & professionalism
Job Types: Full-time, Permanent
Pay: ₹20, ₹30,000.00 per month
Work Location: In person
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