Credit Officer

4 days ago

Delhi, Delhi, India Mahashakti Financiers Ltd. Full time

Job description: Credit Officer

Job Overview:

The Credit Officer is responsible for evaluating online loan applications, assessing risk, ensuring compliance with regulatory guidelines, and managing collections to minimize bad debts. The role requires strong communication & analytical skills, decision-making abilities, and a customer-focused approach to ensure timely recoveries.

Key Responsibilities: Loan Processing & Credit Assessment:

  • Evaluate online loan applications, verify income/employment, and assess creditworthiness using financial statements and CIBIL reports.
  • Ensure compliance with company credit policies, RBI/NBFC guidelines, and regulatory norms.
  • Approve or reject loan applications based on risk assessment.

Documentation pre–Loan Disbursement:

  • Verify KYC, salary slips, bank statements, and other loan agreements before disbursement.
  • Assess borrowers' nature and intentions for loan repayment based on online chats/telephonic conversations.
  • Educate borrowers on loan terms, repayment schedules, and penalties.
  • Coordinate with finance teams for timely loan disbursements.
  • Identify fraud, risks and report suspicious applications.

Collections & Recovery:

  • Monitor active loans and track overdue accounts.
  • Contact borrowers via calls, emails, and messages to ensure timely payments.
  • Negotiate repayment plans and settlements to optimize recovery.
  • Escalate non-recoverable loans to recovery teams if necessary.

Customer Relationship Management:

  • Maintain strong customer relationships to improve repayment rates.
  • Address borrower queries and educate them on responsible borrowing.

Qualifications & Skills:

  • Education: Bachelor's degree in Finance, Commerce, Accounting, or a related field.
  • Experience: Preference for experience in credit assessment & collections (NBFC/ loans).
  • Technical Skills: Working knowledge in MS Excel, Credit bureau (CIBIL) reports and Bank transactions analysis.
  • Soft Skills: Good analytical, negotiation, and communication skills.
  • Key Competencies: Quick decision-making, problem-solving, and adaptability in dynamic financial environments.
  • Who can apply: Experienced or fresher Male / Female (preferred) candidates can apply for this vacancy.

Work Conditions:

  • Fixed working hours (06 days a week).

Job Types: Full-time, Permanent

Benefits:

  • Paid sick time
  • Provident Fund

Education:

  • Bachelor's (Required)

Location:

  • Dwarka, Delhi, Delhi (Required)

Job Types: Permanent, Fresher

Pay: ₹15, ₹17,000.00 per month

Work Location: In person

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