Front Office Associate
2 days ago
Company Description
Vadpadraka Hotel & Resort offers a perfect blend of luxury, comfort, and top-tier hospitality, positioning itself as the only 1-star hotel with 3-star amenities in the Dattapura region. Strategically located near Sumandeep and Parul University and major industrial hubs, we cater extensively to corporate clients. Our facilities include various room types for different needs, an AC banquet hall, outdoor lawns for large events, and fine dining at Naivedyam Restaurant. Vadpadraka is ideal for business travelers and large events, offering carefully designed spaces and services.
Role Description
This is a full-time, on-site role located in Vadodara for a Front Office Associate. The Front Office Associate will handle receptionist duties, manage check-ins and check-outs, provide exceptional customer service, and maintain phone etiquette. Responsibilities also include communication with guests to ensure a pleasant experience and the smooth operation of front desk activities.
Qualifications
- Strong Phone Etiquette and Communication skills
- Experience in Receptionist Duties and handling Check-in processes
- Excellent Customer Service abilities
- Proficiency in English and other local languages is a plus
- Ability to work independently and as part of a team
- Previous experience in the hospitality industry is an advantage
- Bachelor's degree in Hospitality, Tourism, or a related field is preferred
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