Customer Relationship Manager
2 days ago
JD
We're looking for a highly motivated and result-oriented Telecaller to join our dynamic team. As a Telecaller, you'll be responsible for making outbound calls to potential customers, generating leads, and driving sales growth. Your primary objective will be to convert prospects into customers and meet or exceed sales targets.
Key Responsibilities:
Make outbound calls to potential customers to promote products/services
Generate leads, follow up on prospects, and close sales deals
Build rapport with customers, understand their needs, and suggest suitable solutions
Meet or exceed daily, weekly, and monthly sales targets
Maintain accurate call logs and update customer records
Resolve customer complaints and provide excellent customer service
Collaborate with the sales and marketing teams to improve campaign effectiveness
Requirements and Skills:
High school diploma or equivalent; bachelor's degree preferred
Prior experience in telemarketing, sales, or customer service
Excellent communication, persuasion, and negotiation skills
Ability to handle rejection and work under pressure
Strong problem-solving skills and proficiency in using CRM tools
Fluency in English (and/or regional languages) is a plus
Basic computer knowledge and data entry skills
Ability to multitask and manage time effectively
What We Offer:
Competitive salary and performance-based incentives
Opportunities for career growth and professional development
Collaborative team environment
Recognition and rewards for outstanding performance
Job Type: Full-time
Pay: ₹18, ₹40,000.00 per month
Work Location: In person
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