Customer Care Executive

1 day ago


Electronic City Phase I, Karnataka, India Everest Fleet Pvt Ltd Full time ₹ 1,80,000 - ₹ 25,92,000 per year
  • Build strong relationships with drivers to promote retention and loyalty.
  • Act as the main point of contact for drivers to resolve operational, payment, or behavioral issues.
  • Track driver attendance, trip performance, and daily productivity.
  • Counsel underperforming drivers and motivate top performers.
  • Address and resolve driver grievances related to payouts, shift schedules, or vehicle issues promptly.
  • Coordinate with other departments (HR, Finance, Operations) for smooth resolution.
  • Organize driver engagement activities, meetings, and feedback sessions.
  • Reduce driver attrition through proactive support and regular communication.
  • Ensure driver availability as per fleet requirements.
  • Monitor adherence to shift timings, trip discipline, and service quality.

Job Types: Full-time, Permanent

Pay: ₹18, ₹21,600.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person



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