Tele Caller Executive

1 week ago

Electronic City Phase I, Karnataka, India Sprint Asia Pacific Full time

We priorities the act of enriching customer interaction over everything else. We're looking for a skilled telecaller to join as a customer service representative to enable the same. Telecalling work involves learning processes and scripts, so the ideal candidate will have to be a quick learner. Keen observation skills and the ability to gauge tiny important details through a phone conversation go a long way. The ideal telecaller candidate should be able to absorb customer feedback and make the customers feel heard while generating leads and meeting sales objectives.

Objectives of this role

  • Understand customer psyche and record both successful and unsuccessful sales methods
  • Handle outbound calling
  • Improve organisational efficiency through diligent observation skills as a tele caller
  • Help the company grow by finding opportunities in customer requirements
  • Resolve complaints, provide solutions and follow up with customers
  • Responsibilities
  • Memorize scripts and customize them for the clients as per the situation while calling.
  • Foster relationships with existing clients, and build a rapport with potential clients
  • Make reports and documentation based on conversations that took place during calling
  • Report the analysis and observation to the team lead
  • Adhere to organizational guidelines and methodology while calling
  • Generate sales by making cold calls to active or old clients

*

  • Required skills and qualifications
  • Bachelor's degree or high school diploma
  • Strong communication skills and command of the English and Hindi language
  • Previous experience in a tele caller job or similar role
  • Data entry skills to complement the telecalling work
  • Ability to close sales through the right negotiation skills
  • Looking for Freshers/ Experienced
  • Work Timing – Mon – Sat (10 AM – 7 PM)
  • Additional language

Job Type: Full-time

Pay: ₹10, ₹20,800.34 per month

Application Question(s):

  • Which is the Current Location?
  • What is your current CTC?
  • Do you have notice period?
  • How many years of experience in Tele calling ?
  • What are the Languages you speak ?

Work Location: In person

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