Chat Customer Service Specialist

As a Specialist Customer Care at Barclays, you will embark on a transformative journey shaping the future by safeguarding the business and customers from financial crime risks. Your role will involve delivering exceptional customer service while addressing complex customer needs and requests through various communication channels like chat, email, and phone....

BPO Chat ProcessFreshers Required Any Graduate Chennai Location C2H For voice positions, one must have excellent communication skills, average computer skills, and the ability to solve the customer's queries quickly. For this they are also required to have good listening skills and having a neutral accent will only help. Having a neutral accent is nothing...

Job Description : Customer Service Specialist (KYC) Company: Gulf BinanceDuration: Contract 3 monthsLocation: Thailand, BangkokPosition: Customer Support Customer SupportEmployment Type: Full-time Onsite or Remote / Remote Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered...

We Are Hiring Associate Customer Experience (Online Services Agent) - (Semi Voice Process)Location: ChennaiSalary: Industry Standards + IncentivesExperience: 1 to 4 yearsRoles and ResponsibilitiesHandle customer inquiries via email, chat, and phone calls to resolve their issues efficiently.Provide accurate and timely responses to customers' queries through...

Senior Executive - Customer Services, SME About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and...

Job Summary:The Customer Service Executive is responsible for delivering high-quality support to customers through phone, email, and chat. The role involves addressing customer inquiries promptly, resolving issues efficiently, and ensuring overall customer satisfaction. The position requires strong verbal and written communication skills in English,...

Job description Roles & responsibilitiesHandle customer queries primarily via web chat.Educate current customers and potential customers on products and services.Should be willing to handle customer escalations and calls when need persists.Achieve the KPI'S and objectives in the cadence set by the team.Building connection/rapport to personalise the chat...

Job OverviewWe are seeking enthusiastic freshers to join our team as Web Chat Executives for an Australia-based Chatbot Support Process. This is a non-voice role that requires excellent written communication and strong proficiency in MS Word and Excel. The role involves managing customer interactions through a chatbot interface and ensuring high-quality...

Provide step-by-step guidance to customers to resolve issues or navigate products or services.Respond to customer inquiries through various communication channels, including phone, email and live chat.Address customer feedback and concerns with empathy and professionalismIdentify common customer issues and suggest improvements to enhance the customer...

Providing introductory information, such as a product manual explanation, to prospective and new customers Handling customer complaints and troubleshooting issues with products or services Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received Accessing databases to...