Customer Service Representative

1 week ago


Puzhakkal Thrissur Kerala, India Revensa Enterprises Full time ₹ 14,40,000 - ₹ 31,20,000 per year

Location: Thrissur, Kerala (Work From Office)

Salary: ₹15,000 – ₹25,000 per month + Incentives

Job Type: Full-time

Experience: Customer Support experience preferred

Languages: English & Hindi – Mandatory

Joining: Immediate joiners preferred

Job Summary

We are hiring a Customer Support Executive for our Thrissur office. The role includes managing chat support, handling inbound and outbound customer calls, and coordinating with internal departments to ensure timely resolution. Candidates must be fluent in English and Hindi and should be comfortable working in a fast-paced environment.

Key Responsibilities

Provide customer chat support and resolve queries promptly.

Handle inbound & outbound calls for customer assistance.

Perform website order confirmation calls.

Coordinate with internal teams such as operations, logistics, warehouse, and technical support to close customer issues.

Maintain accurate CRM entries, follow-ups, and customer interaction logs.

Ensure high levels of customer satisfaction and professionalism.

Escalate unresolved cases to senior staff when required.

Required Skills

English & Hindi fluency is compulsory

Strong verbal & written communication skills

Ability to multitask and handle pressure

Basic computer knowledge (chat tools, CRM, email, Excel)

Good problem-solving and customer-handling skills

Qualifications

Minimum education: 12th Pass / Diploma / Graduate

Prior customer support experience preferred

Work Schedule

Timings: 9:00 AM – 5:00 PM

Weekly Off: Sunday

Work Mode: Work From Office

Benefits

Monthly Incentives

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person



  • Thrissur, India CareerUS Solutions Full time

    Customer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving...


  • Thrissur, Kerala, India ALZAWIATECH Pvt.Ltd. Full time

    We are a dynamic and expanding team seeking a friendly, proactive, and professional individual to handle inquiries across WhatsApp, Instagram, and Facebook. Your main responsibility will be to deliver excellent communication, answer questions, and convert inquiries into confirmed bookings. **Key Responsibilities**: - Respond promptly to customer inquiries...


  • Thrissur, Kerala, India Mounthuge Developers Full time

    **Title: Sales Representative** **Job Summary**: As a Sales Representative, you will be responsible for generating leads, developing client relationships, and closing sales deals. Your primary focus will be on promoting and selling our products/services to potential customers. You will work closely with the sales team to achieve sales targets and contribute...


  • Thrissur, India UMABOY Full time

    Job Title: Customer calling (service department in manufacturing machinary company )Company: Umaboy CompanySalary : as per company standards for entry level/fresherMandatory : ITI/b.tech/m.tech(in mechanical or electrical )Reports to: Customer Support ManagerJob Summary:We are seeking a highly motivated and customer-focused Customer Support Executive to join...


  • Thrissur, India UMABOY Full time

    Job Title: Customer calling (service department in manufacturing machinary company )Company: Umaboy CompanySalary : as per company standards for entry level/fresherMandatory : ITI/b.tech/m.tech(in mechanical or electrical )Reports to: Customer Support ManagerJob Summary:We are seeking a highly motivated and customer-focused Customer Support Executive to join...

  • Nursing Assistant

    2 weeks ago


    Thiruvananthapuram, Kerala, India Jayon Implants Pvt Ltd Full time

    Jayon Implants is looking for Nursing Assistant to work as Customer Service Representatives. Customer Service Representatives will be required to provide necessary support to Doctors on surgeries and ensure company's service quality. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance -...

  • Tellecaller

    3 days ago


    Puzhakkal, Thrissur, Kerala, India Revensa Enterprises Full time

    **Job description** This work is an In house Job and you need to report to Office Location Puzhakkal, Thrissur, Kerala **Job description** **Job Title: - Customer Services** Experience: 1-3 Years in **Telecaller** **Location : Open Vacancies** Thrissur Job Description - (**Telecaller**) **Job Purpose** **Primary Responsibility** 1. Build...


  • Kochi, Kerala, India Aaradhya Decor Pvt Ltd Full time

    **JOB DESCRIPTION** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...


  • Kochi, Kerala, India NUMERO UNO ENTERPRISES Full time

    UAE BASED BANKS LOOKING CUSTOMER SERVICE REPRESENTATIVE FOR DEBT COLLECTION. **Job Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Keeping records of customer interactions, transactions,...


  • Kochi, Kerala, India NUMERO UNO ENTERPRISES Full time

    UAE BASED BANKS LOOKING CUSTOMER SERVICE REPRESENTATIVE FOR DEBT COLLECTION. **Job Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Keeping records of customer interactions, transactions,...