Customer Service Representative
3 weeks ago
Customer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills and professionalism. Key Responsibilities 1. Customer Support - Respond to customer inquiries via phone, email, or chat in a timely manner. - Provide accurate information regarding products, services, and policies. - Handle customer complaints and provide appropriate solutions. 2. Issue Resolution - Identify customer needs and provide the best possible resolution. - Escalate complex issues to supervisors or technical teams when necessary. - Follow up with customers to ensure issues are fully resolved. 3. Documentation & Reporting - Maintain detailed records of customer interactions in CRM systems. - Update customer accounts and process orders, returns, or requests. - Generate daily/weekly reports as needed. 4. Product & Policy Knowledge - Stay updated on company products, services, and new launches. - Understand and communicate company policies clearly to customers. 5. Team Collaboration - Coordinate with sales, operations, and technical teams to resolve customer issues. - Participate in team meetings, training, and performance reviews. Required Skills & Qualifications - High school diploma or equivalent; associate degree preferred. - Strong communication skills (verbal & written). - Ability to multitask, prioritize, and manage time effectively. - Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk). - Positive attitude and customer-focused mindset.
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Customer Service Expert
2 days ago
thrissur, India beBeeCustomerService Full timeCustomer Service Representative Role OverviewThe Customer Service Representative will be responsible for providing exceptional customer service to clients. They will be part of a team environment and need to communicate effectively with colleagues and customers.Responding to customer inquiries via phone, email, or chatResolving customer complaints in a...
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Customer Service Ambassador
4 days ago
thrissur, India beBeeCustomerSupport Full timeCustomer Service AmbassadorWe're seeking an exceptional individual to represent our company in delivering outstanding customer support. This role involves providing timely and professional responses to customer inquiries, via email, chat, or phone.
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Customer Service Representative
2 weeks ago
Thrissur, India UMABOY Full timeJob Title: Customer calling (service department in manufacturing machinary company )Company: Umaboy CompanySalary : as per company standards for entry level/fresherMandatory : ITI/b.tech/m.tech(in mechanical or electrical )Reports to: Customer Support ManagerJob Summary:We are seeking a highly motivated and customer-focused Customer Support Executive to join...
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Customer Service Representative
2 weeks ago
Thrissur, India UMABOY Full timeJob Title: Customer calling (service department in manufacturing machinary company )Company: Umaboy CompanySalary : as per company standards for entry level/fresherMandatory : ITI/b.tech/m.tech(in mechanical or electrical )Reports to: Customer Support ManagerJob Summary:We are seeking a highly motivated and customer-focused Customer Support Executive to join...
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Bilingual Customer Service Representative
6 days ago
thrissur, India beBeeCustomerSupport Full timeCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will play a crucial role in delivering exceptional service to our clients worldwide.Key Responsibilities:Respond to customer queries via calls, chats, and emails in a timely and professional manner.Analyze customer...
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Remote Customer Service Advocate
6 days ago
thrissur, India beBeePatientService Full timeJob Title: Patient Service RepresentativeThis role is an excellent opportunity for individuals who are passionate about delivering exceptional customer service in a remote work environment. As a Patient Service Representative, you will be responsible for interacting with patients via phone, email, and chat, demonstrating empathy, active listening, and...
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Customer Service Representative
6 days ago
thrissur, India beBeeSupport Full timeNepali Customer Support Specialist Job DescriptionJoin our organization as a skilled Nepali-speaking customer support professional.We offer high-quality service to our customers. Resolve inquiries, provide product information, and ensure customer satisfaction.Respond to customer queries via calls, chats, emails, and messaging platformsAnalyze customer needs...
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Customer Service Assistant
5 days ago
Thrissur, Kerala, India Oromah international Full timeWe are hiring Customer Service Assistant for our Thrissur Office - **Job Description**_ *Meet weekly/monthly sales targets by developing a marketing strategy as a tele sales executive *Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit *Foster strong relationships with...
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Sales And Marketing Representative
3 weeks ago
Thrissur, India MediHome Family Clinic Pvt Ltd Full timeCompany Description MediHome Family Clinic Pvt Ltd, established in August 2016, focuses on bringing primary healthcare services to your doorstep. Our team of dedicated doctors and paramedical staff conducts regular home visits to monitor family health, ensuring early detection and prevention of potential health risks. We are committed to providing...
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Customer Service
2 weeks ago
Thrissur, Kerala, India Dtech Information technology and outsourcing pvt limited Full time ₹ 24,00,000 - ₹ 48,00,000 per yearKey ResponsibilitiesHandle incoming calls, emails, and customer queries professionally.Coordinate with operations and technical teams to resolve service requests.Maintain service logs, records, and customer interaction updates in the system.Follow up with clients on complaints, pending tasks, and service satisfaction.Ensure timely communication of service...
