Customer Service Representative

3 days ago


Thrissur Kerala, India ALZAWIATECH Pvt.Ltd. Full time

We are a dynamic and expanding team seeking a friendly, proactive, and professional individual to handle inquiries across WhatsApp, Instagram, and Facebook. Your main responsibility will be to deliver excellent communication, answer questions, and convert inquiries into confirmed bookings.

**Key Responsibilities**:

- Respond promptly to customer inquiries across social media and messaging platforms
- Communicate clearly and politely, providing all necessary information
- Assist customers with booking arrangements and scheduling
- Maintain a positive, approachable attitude to ensure a great customer experience
- Follow up with clients to ensure satisfaction and build loyalty

**What We’re Looking For**:

- Excellent written and verbal communication skills
- Friendly, approachable personality with a customer-first attitude
- Responsible, reliable, and proactive
- Experience in customer service or social media management is a plus but not mandatory

**Job Types**: Full-time, Permanent



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