Team Leader- Financial Services

Who are V.?

As a global leader in ship management and marine services, we add value to a vessels operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.

Overall Purpose of The Job

The Team Leader is responsible for managing a team; ensuring team members deliver performance that meets or exceeds the required performance levels in terms of quality and efficiency, will act as the first-line people manager, overseeing day-to-day operations, ensuring adherence to data governance policies, driving process standardization, and delivering high-quality service aligned with business SLAs; serves as a point of escalation for issues and drives issues to resolution; generates ideas for and participates in process improvement opportunities and team members development This role ensures the accuracy, consistency, and governance of master data across business functions.

Job Location:Oshiwara, Goregaon West, Mumbai, India (Nearest Local Station : Ram Mandir, Nearest Metro Station : Goregaon West)

Key Responsibilities:

• Direct supervision and provide leadership to his/ her team on day-to-day responsibilities, motivate team to achieve highest level of quality, efficiency and meet or exceed all goals. Build a culture of continuous improvement.
• Enable accurate accounting and service delivery with highest level of quality and timely ensuring compliance, approval verification and quality control review.
• Ensure all accounting policies and controls are implemented.
• Timely monitor and manage reporting of all performance indicators specific to his/her team.
• Facilitate timely issue resolution, including escalation in accordance with governance structure.
• Work with other team leaders to ensure that the department is meeting or exceeding performance levels.
• Identify and present solutions for process improvements.
• Provide internal and external audit support, as required.
• Foster communication and teamwork within and across organizational boundaries.
• Develop skill sets of team members to be ready for future opportunities.
• Conduct performance reviews, track individual/team KPIs, and identify training needs.
• Retain top talent in the team and provide platform for growth.
• Identify opportunities for process optimization, automation, and standardization across the MDM landscape.
• Ensure effective documentation of processes, SOPs, and work instructions.
• Support internal/external audits and compliance checks.
• Provide regular reporting and insights on data quality, issue trends, and operational performance to senior management.
• Champion adoption of new technologies and digital solutions that enhance master data processes
• Any other duties or responsibilities assigned by the line manager.

Essential:

• Ability to manage a diverse group of skill sets in a delivery center environment.
• Strong communication skills.
• Ability to portray professionalism and confidence to customers/stakeholders via phone and e-mail.
• Strong organizational and time management skills.
• Ability to multi-task and handle large volume of work efficiently and accurately.
• Analytical mindset with strong problem-solving ability
• Demonstrate high ethical standards.
• Proficiency in MS Office Suite (Excel, PowerPoint, Visio) for reporting and documentation

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED:

• University Graduate or MBA with a major in finance, business, or accounting
• 8+ years of Domain Expertise
• Experience in accounting, Data Management, and financial systems
• Experience in interfacing with business operational customers and Controllers
• Must have at least 2-3 years of people management experience