Current jobs related to Team Leader - Mumbai City District - Teleperformance (TP)
-
Team Leader- Financial Services
2 days ago
Mumbai City District, India V Full timeWho are V.? As a global leader in ship management and marine services, we add value to a vessels operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management...
-
Team Leader
2 days ago
Mumbai City District, India Teleperformance (TP) Full timeRoles and Responsibilities Manage a team of customer service representatives to achieve targets such as AHT, CSAT, NPS, and shrinkage. Handle escalated queries from customers and resolve issues promptly. Ensure timely resolution of international voice calls within SLA guidelines. Monitor team performance regularly and provide feedback for improvement....
-
Team Coach
2 days ago
Mumbai City District, India Ketto Full timeOpening for Sales Team leader - Coach Qualifications & Requirements: Experience: Minimum 2+ years in telesales/BPO sales with at least 1 year in a supervisory or team handling role. Qualification: Both Grad & Undergrads both can apply Working Days: 6 days working Shift: Day Shift 9 am to 9 pm window Key Responsibilities: OJT Management & Coaching:Supervise...
-
Team Leader
1 week ago
Mumbai, Maharashtra, India beBeeLeadership Full time ₹ 10,00,000 - ₹ 17,50,000Job Title: Team LeaderRole Overview:A team leader oversees a group of employees, driving high levels of engagement and retention while ensuring operational efficiency and compliance with organizational standards.
-
Team Leader
1 week ago
Mumbai, Maharashtra, India ASBS & Co Full timePosition Overview The Team Leader will oversee day-to-day operations within the Audit & Assurance Department, ensuring timely client communication, quality review of work, team discipline, and knowledge transfer. The role demands strong leadership to mentor project leaders, manage client expectations, and drive operational efficiency while fostering a...
-
Team Leader
2 weeks ago
Mumbai, Maharashtra, India BROCUS IT SOLUTIONS PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTeam Leader -Sales-WFOWe are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO's US home security process. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met.Roles and Responsibilities:•...
-
Team Leader
2 days ago
Mumbai, India the EleFant Full timeJob Description Company Description EleFant is India's first mobile app-based toy library, offering a subscription service for children's growth and development through toys and books in an affordable and sustainable manner. Our service aims to provide educational and developmental benefits to kids without compromising on cost or sustainability, surprising...
-
Team Leader
2 days ago
Navi Mumbai, India PES Hr Services Full timecurrently seeking a Team Leader for their Telecom Process into ISP for Airoli location. The ideal candidate must have a min of1 year of exp as Team leader for international process Exp in handling team managed clients hands on excel,people management Required Candidate profile Process : Experience in Voice Process is mandatory (International)Background :...
-
Team Leader
2 weeks ago
Navi Mumbai, Maharashtra, India PES Hr Services Full time ₹ 15,00,000 - ₹ 28,00,000 per yearcurrently seeking a Team Leader for their Telecom Process into ISP for Airoli location. The ideal candidate must have a min of1 year of exp as Team leader for international process Exp in handling team managed clients hands on excel,people management Required Candidate profileProcess : Experience in Voice Process is mandatory (International)Background : BPO...
-
Team Leader
2 weeks ago
Mumbai, Maharashtra, India SMC Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Team Leader - DealingLocation: Goregaon East, Pune & SolapurJob Summary:We are seeking an experiencedTeam Leader tolead a team of advisors in our Retail Department. The successful candidate will be responsible for managing and mentoring a team of advisors, achieving revenue targets, and ensuring excellent customer service.Key Responsibilities:Team...

Team Leader
2 weeks ago
Roles and Responsibilities
- Manage a team of customer service representatives to achieve targets such as AHT, CSAT, NPS, and shrinkage.
- Handle escalated queries from customers and resolve issues promptly.
- Ensure timely resolution of international voice calls within SLA guidelines.
- Monitor team performance regularly and provide feedback for improvement.
- Identify areas for process improvements and implement changes to reduce attrition rates.
- Contact Neelam Shah