Customer Support Specialist
2 days ago
We are hiring for a Healthcare Voice Process (Insulet)
Job role where you will support US-based patients, insurance holders, and healthcare providers.
Role & Responsibilities:
- Handle inbound calls related to medical appointments, billing queries, claims, and insurance verification.
- Provide accurate information and assistance with empathy and professionalism.
- Resolve patient/insurance queries while ensuring compliance with US healthcare standards.
- Document case details properly and escalate critical issues as needed.
Requirements:
- HSC / Graduate with minimum 1 year of BPO Voice Process experience.
- Excellent English communication skills (mandatory).
- Prior experience in healthcare/insurance/claims process will be an added advantage.
- Comfortable with US Night Shifts (Rotational).
- Strong listening, problem-solving, and documentation skills.
Salary & Benefits:
- Transport facility available.
- 5 Days Working (Rotational Shifts & Offs).
- Career growth opportunities in the Healthcare domain.
Email :
Mobile No : Jay)
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹38,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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