Customer Service Specialist
6 days ago
Company Name:
NoBroker
Designation:
Relationship Manager (Customer Service)
Location:
Mumbai (Thane-Ghodbunder Rd)
Salary Range:
4 to 5.5 LPA + Incentives
Shift Details:
6 days working | Tue to Sun | Monday Fix off
We're looking for candidates with
6 months to 1+ years of experience
in Customer Support, Client Relations, Customer Relations, Key Account Management, Pre-Sales, or Inside Sales, who have
good communication skills in English and the local language
.
About the Role:
As a
Relationship Manager (Customer Service)
, you'll play a key role in helping customers find the right property that fits their needs. Your main goal is to generate interest in our projects and encourage customers to visit the sites.
Key Role & Responsibilites:
- Call potential customers, understand their property requirements, and encourage them to book a site visit with our sales team.
- Explain project details and answer any questions customers may have.
- Meet daily, weekly, and monthly targets for calls and appointments.
- Follow up with leads to schedule property visits.
- Work closely with the sales team to ensure a smooth experience for customers.
- Handle customer objections confidently and resolve their concerns quickly and professionally.
- Consistently meet both individual and team goals.
Perks and Benefits:
- Attractive incentives and performance rewards
- Fast career growth in a leading prop-tech company
- Health benefits, PF, and gratuity
- Vibrant work culture with continuous learning opportunities
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