Customer Care Executive- Female

2 days ago

Mohali, Punjab, India TECH SOFT SOLUTIONS Full time ₹ 2,40,000 - ₹ 7,20,000 per year

Job Overview:

We are looking for a Telecaller / Calling Executive to join our Real Estate team. The ideal candidate will be responsible for handling inbound and outbound calls, maintaining client relationships, and providing project-related information. This is a no-target, coordination-based calling role focused on lead management and follow-ups.

Key Responsibilities:

  • Make outbound calls to potential and existing clients.
  • Share property/project details and schedule site visits.
  • Handle customer inquiries and provide accurate information.
  • Maintain call logs, follow-up data, and daily reports.
  • Coordinate with the sales team for client meetings and updates.
  • Ensure smooth communication and excellent client experience.

Requirements:

  • Education: Minimum Graduate in any field.
  • Experience: 1-2 years in Telecalling / Customer Service (Real Estate preferred).
  • Communication: Excellent spoken and written communication skills in English and Hindi.
  • Basic knowledge of MS Excel / CRM tools.
  • Confident, polite, and customer-oriented approach.

Why Join Us:

  • Fixed salary with no sales targets.
  • Supportive work environment.
  • Opportunity to grow in the Real Estate industry.
  • Stable and long-term position.

Job Types: Full-time, Permanent

Pay: ₹20, ₹30,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Calling: 1 year (Preferred)
  • Real Estate : 1 year (Preferred)

Language:

  • English (Preferred)
  • Punjabi (Preferred)

Work Location: In person

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