Customer Care Executive

4 days ago

Mohali, Punjab, India 75way Technologies PVT. LTD. Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Title: Customer Care Executive – International Cold Calling

Location: Mohali (Phase 8B)

Experience Required: 2–3 Years

75way Technologies Pvt. Ltd. is a fast-growing IT company specializing in Web Development, Mobile Applications, and AI-powered solutions. We serve clients worldwide and are committed to delivering innovative, high-quality, and scalable digital solutions.

Job Overview

We are seeking an experienced Customer Care Executive with excellent communication skills in French, German, and English to connect with our international clients. The role involves cold calling, lead generation, and client engagement to promote our Web, Mobile, and AI services.

Key Responsibilities

  • Conduct cold calls to international clients (Europe, USA, and other regions).
  • Present and promote IT services (Web, Mobile, and AI solutions) to potential clients.
  • Generate leads and set up qualified meetings for the business development team.
  • Maintain professional communication with prospects via calls, emails, and follow-ups.
  • Understand client requirements and provide initial information about services.
  • Build and maintain strong client relationships to ensure long-term engagement.
  • Maintain records of calls, leads, and interactions in CRM tools.

Required Skills & Qualifications

  • 2–3 years of experience in international cold calling / customer care / inside sales.
  • Fluency in French or German, and English (mandatory).
  • Strong verbal and written communication skills with a confident phone presence.
  • Experience in IT services sales (Web, Mobile, or AI solutions) will be an added advantage.
  • Ability to work independently and achieve targets.

Job Types: Full-time, Permanent

Pay: ₹20, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • Can you join immediately ?

Education:

  • Bachelor's (Required)

Experience:

  • Cold calling: 2 years (Required)

Location:

  • Mohali, Punjab (Required)

Work Location: In person

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