Customer Care Executive

14 hours ago

Mohali, Punjab, India WHISPERING HOMES Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job Title: Customer Care Executive

Location: Mohali, Punjab

Job Type: Full-Time | Permanent

Open Positions: 2

Company Profile:

Whispering Homes Pvt. Ltd. is a premium home décor brand specializing in elegant and thoughtfully curated decorative pieces. With a strong online presence and growing customer base across India, we aim to bring style and sophistication to every space. Join our team and be part of a fast-growing brand that values creativity, customer satisfaction, and teamwork.

Experience Required: 0–2 Years

Job Summary:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives. The ideal candidates will handle customer queries, provide product information, process orders, and ensure a smooth and satisfying post-purchase experience.

Key Responsibilities:

  • Handle inbound and outbound customer calls, emails, and chats professionally.
  • Resolve customer queries and complaints efficiently and on time.
  • Provide detailed information about products, pricing, and delivery timelines.
  • Coordinate with internal teams such as sales, operations, and logistics for order fulfillment.
  • Maintain accurate customer records and feedback in CRM systems.
  • Follow up on pending customer issues to ensure complete satisfaction.
  • Assist in improving customer service procedures and standards.

Required Skills:

  • Excellent verbal and written communication skills in English and Hindi.
  • Strong problem-solving and interpersonal skills.
  • Basic computer proficiency (MS Office, Email, CRM tools).
  • Ability to multitask and work in a fast-paced environment.
  • Positive attitude and customer-oriented mindset.

Qualification:

  • Graduate in any discipline.
  • Freshers or candidates with up to 2 years of experience in customer service, e-commerce, or related fields are welcome.

Work Schedule: Rotational shifts

Salary: As per industry standards

Work Location: Whispering Homes Pvt. Ltd., Mohali, Punjab

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

  • Customer Care Executive

    6 days ago

    Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...

  • Customer Care Executive

    2 weeks ago

    Mohali, Punjab, India M G Bakers Pvt Ltd Full time ₹ 14,40,000 - ₹ 30,00,000 per year

    Job Title: Customer Care Executive – EscalationsLocation: MohaliDepartment: Customer ServiceJob Summary:We are seeking a Customer Care Executive to handle escalations and clerical support within the customer service department. The role requires addressing escalated customer queries, maintaining records, and assisting with day-to-day documentation and...

  • Customer Care Executive

    4 days ago

    Mohali, Punjab, India We Win Limited Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionWe Win Limited is the world's largest non-emergency integrated grievance provider, specializing in GovTech, Digital CX, Workforce Analytics, and GCC setup. With over two decades of expertise, We Win delivers excellent third-party customer service in 20 languages to more than 100 different businesses across the country. As Central India's...

  • Customer Care Executive

    1 week ago

    Mohali, Punjab, India Merlin Enterprises Full time ₹ 3,06,000 - ₹ 3,96,000 per year

    We are hiring candidates for Customer Care Executives in Mohali & Chandigarh locationsProfile:-Customer Care ExecutiveEducation:-Any GraduateExperience:-Freshers5 days or 6 days workingJob Requirements:The candidate should be fluent in EnglishComfortable in rotational Night ShiftsResponsibilities:To handle international Inbound callsTo answer customer...

  • Customer Care Executive

    2 weeks ago

    Mohali, Punjab, India Seoily Full time ₹ 1,20,000 - ₹ 2,16,000 per year

    We're Hiring – Customer Care Executive Location: Mohali (On-site) Experience: 0 – 1 Year (Freshers can also apply) Salary: ₹10,000 – ₹18,000 per month Roles & Responsibilities:Handle inbound/outbound customer calls in good manner.Solve customer queries and give correct information.Keep positive and polite attitude with customers always.Maintain...

  • Customer Care Executive(Mohali)

    15 hours ago

    Mohali, Punjab, India Digital Dots Full time ₹ 3,36,000 per year

    We are hiring Customer Care Executives (International & Domestic Processes) in Mohali.Education:-12th to Any GraduateAge:-18 to 35 YearsNight and Day shift5 or 6 days workingCab FacilityJob ResponsibilitiesTo Handle International Clients (Voice & Chat)To resolve customer inquiries.To Maintain the database in the System.We are accepting applications from...

  • Customer Care Executive

    2 weeks ago

    Mohali, Punjab, India The Functionary Full time ₹ 88,800 - ₹ 43,20,000 per year

    Designation: Customer Care ExecutiveEducation Qualification: undergraduate/ Graduate⁠Fresher/ Experience⁠Working days: 5.5 days⁠Shift: 9.5 hour, including 1 hr break⁠Cab Facility: Only for Female ( Any shift between 9 pm and 6 pm)⁠No cab: For boys⁠Salary Slab : Fresher- 28k ctc + 2k PLI⁠Experience- 29k CTC + 2k PLI( 1 or more of relevant...

  • International Customer Care Executive

    13 hours ago

    Mohali, Punjab, India GNR Global Services Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Hiring Customer Care executive for International processLocation- MohaliSalary - 30k Qualification-12th/GraduationGood English skillsComfortable to work in night shifts Interested can call/whatsApp@

  • Customer Care Executive

    1 week ago

    Mohali, Punjab, India V Con Intelligent Security Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Handling Customer Query, Customer Care, Customer Handling, Upgrade Plans, Acquire New CustomersJob Types: Full-time, Permanent, FresherPay: ₹11, ₹15,000.00 per monthBenefits:Health insuranceLeave encashmentLife insurancePaid sick timePaid time offProvident FundEducation:Bachelor's (Preferred)Work Location: In person

  • Fresher - Customer care Executive

    6 days ago

    Mohali, Punjab, India eHire Tech Services Full time ₹ 23,000 - ₹ 30,000 per year

    HIRING for Freshers for Customer Care ExecutiveShifts - Night Shifts / Cabs Are AvailableWorking Mode - 5 Days WorkingLocation - Mohali / ChdSalary - Upto 30k CtcRoles and Responsibilities:Resolve customer complaints via phone, chat & email.Responding to customer emails and chats in a timely and professional manner.Providing accurate and helpful information...