Chat & Voice Process Professional
4 days ago
Roles and Responsibility
- Handle customer inquiries and resolve issues via chat and voice.
- Provide exceptional customer service and ensure satisfaction.
- Work effectively in a team to achieve common goals.
- Utilize problem-solving skills to address complex issues.
- Maintain accurate records of customer interactions.
- Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Strong problem-solving and analytical skills.
- Proficient in using technology and software applications.
- Ability to adapt to new processes and procedures.
- Strong attention to detail and organizational skills.
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