Mega Hiring of Customer Support Executive For Voice and Chat Process

7 days ago

Bengaluru, Karnataka, India THR Consultants Full time ₹ 22,000 - ₹ 26,000 per year

Applicants can call to Ms.Afreen Manzoor am-5pm) Only

About the Role:

We are hiring enthusiastic individuals for international customer support roles in both voice and chat processes. Candidates will be responsible for handling customer interactions with professionalism and empathy, ensuring effective resolution of queries while maintaining high service standards.

Key Responsibilities:

  • Manage customer queries through voice channels depending on the process assigned
  • Provide accurate product/service-related information
  • Ensure timely resolution of issues to achieve high customer satisfaction
  • Meet performance metrics such as response time, resolution accuracy, and quality scores

Eligibility Criteria:

  • Education: Undergraduate or Graduate (any stream)
  • Experience: Both Freshers and Experienced candidates can apply
  • Excellent verbal and/or written communication skills in English
  • Typing proficiency required for chat roles
  • Flexibility to work in rotational US shifts and on rotational week offs

Salary Structure:

Voice Process:

  • Freshers:22,000 (Take-Home)
  • Experienced:26,000 (Take-Home)

Job Highlights:

  • Interview Process-Face2Face
  • Shift Timings: US Rotational Shifts
  • Working Days: 5 Days a Week
  • Week Offs: 2 Rotational Offs
  • Transport: 2-Way Cab Facility Provided

Why Join Us?

  • Opportunity to work in a global process
  • Competitive salary and benefits
  • Career growth and internal movement options
  • Professional and inclusive work environment
  • Cab facility ensures safe and convenient travel

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