
international non voice process
11 hours ago
Job Description – International Non-Voice Process (US Process)
Position: International Non-Voice Executive
Location: Electronic City, Bangalore
Employment Type: Full-time (On-site)
Salary Range:
Freshers: ₹15,000 – ₹18,000 per month
Experienced: Up to ₹28,000 per month
Benefits:
Free Cab Facility (Pickup & Drop)
Free Food at the workplace
Working Days: 5 days a week with 2 rotational weekly offs
Shift: US Night Shift (Work from Office)
Job Location: Electronic City, Bangalore
Role Overview
The International Non-Voice Executive will be responsible for handling customer queries and service requests through non-voice channels such as email and chat. The role requires excellent written communication skills, accuracy, and the ability to work effectively in a fast-paced, night-shift environment.
Key Responsibilities
Handle customer inquiries through email/chat in a professional and timely manner.
Identify and resolve customer issues while maintaining service quality standards.
Ensure all interactions are accurately documented in the system.
Coordinate with internal departments for issue resolution when required.
Meet or exceed individual and team performance metrics.
Adhere to company policies, process guidelines, and confidentiality standards.
Qualifications and Skills
Educational Qualification: Minimum 12th Pass or Graduate in any discipline.
Experience: Open to both Freshers and Experienced candidates.
Skills Required:
Strong written and verbal communication in English (mandatory).
Good typing speed and attention to detail.
Basic computer knowledge and ability to multitask.
Willingness to work in US night shifts.
Regards
HR
Devi
Job Type: Full-time
Pay: ₹15, ₹28,000.00 per month
Benefits:
- Food provided
Work Location: In person
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