International Non Voice Process

24 hours ago

Bengaluru, Karnataka, India IntouchCX Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Urgent Hiring | International Voice | Non-Voice Process - Apply Now

Greetings from Intouch cx

We are currently Hiring for International Voice | Non Voice Process |

Customer Service Associate

Contact Details: HR : Vaishali Deshmukh

Mobile number :

Email ID :

Immediate Joiners Required

Walk-in : Monday to Friday

The role of Customer Support Associate (CSA), will be responsible for:

  • Answering Customer support queries via Email and Chat
  • Troubleshooting customer issues via Email and Chat
  • Answering player queries about features and functionalities of the clients service offerings
  • Answering questions regarding game issues and making recommendations
  • Escalate product related issues to internal teams & close loop

Requirements:-

  • An obligation to deliver exceptional customer service
  • Receive inbound emails and Discord messages to gather and verify required information and do utmost within their power to solve issues submitted
  • Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions
  • Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
  • Ensure policies and procedures are followed on all emails and Discord tickets
  • Attend Team Meetings/additional training sessions as scheduled
  • Performs other duties as assigned

Critical Skills:-

  • Excellent written communication skills - ability to write accurately, using proper grammar, and sentence structure.
  • Ability to show high emotional intelligence by remaining calm under pressure while solving the players concerns
  • Ability to use information provided by clients to tailor responses and actions to meet the clients specific needs
  • Have a personal interest in MMORPG and related communities
  • Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
  • Ability to work in a fast-paced, hectic, changing environment
  • Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
  • Have a basic understanding of Web3 platforms and Blockchain
  • Ability to operate personal computer and CRM tools
  • Ability to adhere to all organizational policies and procedures
  • Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

Educational/Work Experience and Requirements

  • Must have minimum 3-6 months experience in customer support
  • Must successfully pass a background check
  • High school diploma or equivalent required
  • Post secondary degree is a plus

Benefits:-

  • An attractive compensation package with performance-based incentives
  • Incredible learning and growth opportunities
  • Outstanding rewards and recognition program & employee engagement activities
  • Free Food and Transport while working on-site
  • Medical Insurance

To schedule your interview kindly Contact HR Vaishali or WhatsApp your CV on / Email to

  • International Non-Voice Process

    1 week ago

    Bengaluru, Karnataka, India Dhal Information System Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Description – International Non-Voice ProcessPosition: International Non-Voice AssociateWork Mode: Work from OfficeLocation: BengaluruRoles & Responsibilities:Handle non-voice apparel-related processes for international clients.Respond to queries, validate information, and update systems accurately.Ensure high-quality communication with attention to...

  • international non voice process

    2 weeks ago

    Bengaluru, Karnataka, India Baby pearl school Full time ₹ 1,80,000 - ₹ 2,80,000 per year

    Job Description – International Non-Voice Process (US Process)Position: International Non-Voice ExecutiveLocation: Electronic City, BangaloreEmployment Type: Full-time (On-site)Salary Range:Freshers: ₹15,000 – ₹18,000 per monthExperienced: Up to ₹28,000 per monthBenefits:Free Cab Facility (Pickup & Drop)Free Food at the workplaceWorking Days: 5...

  • international voice or non voice process

    5 days ago

    Bengaluru, Karnataka, India Boston Business Solutions Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    We are hiring for international voice and non-voice processqualification: 12 or any degreework from the office onlyGood communication skillswilling to work with the night shiftLooking for immediate joinersIntersted candidates, drop your CV Thanks and RegardsV. Gowtham HRJob Types: Full-time, FresherPay: ₹10, ₹22,000.00 per monthBenefits:Health insurance

  • Hiring For international non voice process

    2 weeks ago

    Bengaluru, Karnataka, India NJ Technologies Full time ₹ 25,000 per year

    Hiring for international non voice process Chat (customer support )Excellent communication Shifts & offs : Rotational shift & rotational off Salary (net take home)-25 k experienced - graduates / undergraduates with relevant experience

  • International Non Voice

    2 weeks ago

    Bengaluru, Karnataka, India Workforce Management Consultancy Full time ₹ 87,000 - ₹ 15,00,000 per year

    Openings for International Non Voice Process for No-1 IT CompanySalary Up-to -5LPAAny Graduate / Post Grad + Fresher to 15 months exp In International Chat SupportExcellent Communication Skills Contact - Shubhani / Prachi

  • International Non Voice Process

    1 day ago

    Bengaluru, Karnataka, India Trigent Software Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Greetings from Trigent SoftwareHiring for International Non-voice processConsultant : is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating...

  • Mega Drive For International Non-Voice Process

    24 hours ago

    Bengaluru, Karnataka, India Scoresoftlabsopc Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Greetings For the Day Currently we have urgent requirements for Senior/Fresher Voice and Semi Voice & Customer Support process in BPO domain for leading MNC's. Note :Looking for an immediate joiner, candidates should stay in Hyderabad Required Candidate profileQua - Minimum Intermediate Or Any Graduation Person Should have Exp In Non Voice Process...

  • International Non-Voice Process

    7 days ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Title: Non-Voice Process Associate (UK Shift) / UK Banking ProcessLocation: Firstsource Solutions Limited Brigade Residency. Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Bengaluru Urban Karnataka Shift Timings: UK Shift (5:30 PM 2:30 AM IST)Working Days: 5 Days a Week (2 Rotational Offs)Eligibility...

  • International Voice Process Executive

    1 week ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job descriptionJoin Indias Largest BPO Recruitment CompanyWe are hiring for multiple top companies across various exciting roles:Positions Available:International Voice ProcessDomestic Voice ProcessInternational Semi Voice ProcessSocial Media EscalationFor More Details Please Call HR Medwin Job Locations & Processes:Whitefield: International Voice Process,...

  • International non voice process

    2 weeks ago

    Bengaluru, Karnataka, India Glory Power Solutions Pvt Ltd Full time ₹ 3,84,000 - ₹ 4,20,000 per year

    We're Hiring:Process: International Non-VoiceLanguages Required: Fluent English (Mandatory)Qualification: 12th Pass & AboveExperience: Freshers & Experienced Candidates (Min. 1 Year in Customer Support Preferred)Shift: Rotational ShiftWorkdays: 5 Days Working | 2 Days Rotational OffWork Location: Marathahalli, Bangalore2- Way Cab Facilities will be...