International Non-Voice Process

2 days ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title: Non-Voice Process Associate (UK Shift) / UK Banking Process

Location: Firstsource Solutions Limited

Brigade Residency.

Unit-202, 2nd Floor, Block A, Brigade tech gardens

Brigade Properties Private Limited, Brookefields, Bengaluru Urban

Karnataka

Shift Timings: UK Shift (5:30 PM 2:30 AM IST)

Working Days: 5 Days a Week (2 Rotational Offs)

Eligibility Criteria:

  • Minimum qualification: 10th Grade Passed (Candidates with a BE, BTech, BSc, or PG degree freshers will not be eligible to apply. )
  • Excellent written communication skills in English
  • Basic computer proficiency (MS Office, Internet, Email)
  • Ability to work in a fast-paced environment
  • Prior experience in a non-voice process into banking is mandatory

Key Responsibilities:

  • Handle customer inquiries and provide assistance via email or chat
  • Process and update customer information accurately
  • Ensure timely resolution of customer issues
  • Maintain a high level of professionalism and customer service

Compensation & Benefits:

  • Competitive salary with unlimited performance-based incentives
  • Two-way cab facility provided
  • Comprehensive health insurance
  • Paid time off and holiday benefits
  • Opportunities for career growth and development

Interview Process:
- HR Round: Screening and discussion of job role and responsibilities.
- Assessment Test and Live Chat Round: Evaluation of skills related to customer support and technical troubleshooting.
- Operations Round: Final round to assess operational knowledge and practical skills.

How to Apply:

Interested candidates can contact HR, Zulfi, on

Please send your updated resumes to

  • Shortlisted candidates will hear from us as quickly as possible.
  • We look forward to receiving your applications and potentially having you join our dynamic team

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses

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