International Non-Voice Process
2 days ago
Job Title: Non-Voice Process Associate (UK Shift) / UK Banking Process
Location: Firstsource Solutions Limited
Brigade Residency.
Unit-202, 2nd Floor, Block A, Brigade tech gardens
Brigade Properties Private Limited, Brookefields, Bengaluru Urban
Karnataka
Shift Timings: UK Shift (5:30 PM 2:30 AM IST)
Working Days: 5 Days a Week (2 Rotational Offs)
Eligibility Criteria:
- Minimum qualification: 10th Grade Passed (Candidates with a BE, BTech, BSc, or PG degree freshers will not be eligible to apply. )
- Excellent written communication skills in English
- Basic computer proficiency (MS Office, Internet, Email)
- Ability to work in a fast-paced environment
- Prior experience in a non-voice process into banking is mandatory
Key Responsibilities:
- Handle customer inquiries and provide assistance via email or chat
- Process and update customer information accurately
- Ensure timely resolution of customer issues
- Maintain a high level of professionalism and customer service
Compensation & Benefits:
- Competitive salary with unlimited performance-based incentives
- Two-way cab facility provided
- Comprehensive health insurance
- Paid time off and holiday benefits
- Opportunities for career growth and development
Interview Process:
- HR Round: Screening and discussion of job role and responsibilities.
- Assessment Test and Live Chat Round: Evaluation of skills related to customer support and technical troubleshooting.
- Operations Round: Final round to assess operational knowledge and practical skills.
How to Apply:
Interested candidates can contact HR, Zulfi, on
Please send your updated resumes to
- Shortlisted candidates will hear from us as quickly as possible.
- We look forward to receiving your applications and potentially having you join our dynamic team
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses
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