Customer Support

5 days ago

Anna Nagar East Chennai Tamil Nadu, India Console express pvt led Full time ₹ 1,80,000 - ₹ 3,60,000 per year

*Job Description* for a *Documentation Executive – Freight Forwarding (LCL & FCL):*

*Position:* Documentation Executive

*Industry:* Logistics & Freight Forwarding

*Experience Required:* 1–2 years (Freight Forwarding Industry)

*Job Description:*

We are seeking a detail-oriented and proactive *Documentation Executive* to manage LCL and FCL shipment execution, coordinate across departments, and ensure end-to-end operational efficiency.

*Key Responsibilities:*

  1. *Shipment Execution & Coordination:*

  2. Handle LCL and FCL shipments from booking to final delivery at destination.

  3. Act as a coordinator between inbound and outbound teams.

  4. *Documentation & Compliance:*

  5. Prepare and verify shipping documents (HBL/MBL, Invoice, Packing List, Checklist).

  6. Ensure documents comply with customs and regulatory requirements.

  7. *Quotation & Pricing:*

  8. Prepare accurate quotations for both customers and overseas agents/forwarders.

  9. Coordinate with sales and pricing teams for rate finalization.

  10. *System Handling:*

  11. Operate freight forwarding/logistics software efficiently.

  12. Ensure timely and accurate system updates for shipment milestones.

  13. *Vendor & CHA Coordination:*

Liaise with CHA, transporters, and other vendors to ensure smooth movement.

  • Follow up on checklist completion and compliance procedures.

  • *Reporting & Communication:*

  • Maintain records of all shipments and update clients on status.

  • Handle escalations and coordinate for quick resolution.

*Desired Candidate Profile:*

  • 1–2 years of experience in freight forwarding/logistics industry.

  • Strong knowledge of LCL/FCL operations, documentation, and customs process.

  • Excellent communication and coordination skills.

  • Proficiency in MS Office and logistics software (ERP/TMS).

Job Types: Full-time, Permanent

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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