Collection Assistant Manager
4 days ago
Position Overview
We are looking for a detail-oriented and proactive Assistant Collections Manager (In-House) to support our internal finance and collections operations. This role will involve assisting in managing receivables, supervising the in-house collections team, monitoring overdue accounts, and ensuring smooth coordination with internal departments. The Assistant Collections Manager will play a key role in maintaining cash flow and reducing outstanding dues.
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Key Responsibilities
• Assist the Collections Manager in handling day-to-day in-house collections operations.
• Supervise and support the collections team to achieve recovery targets.
• Track and monitor accounts receivables, overdue payments, and aging reports.
• Coordinate with internal teams (Finance, Sales, Customer Support) to resolve billing/payment discrepancies.
• Ensure compliance with internal credit policies and company guidelines.
• Prepare regular reports and MIS on collection performance and outstanding amounts.
• Escalate high-risk accounts and suggest appropriate action steps.
• Contribute to process improvements for faster and more efficient collections.
• Train and support new team members to follow standard in-house collections practices.
• Act as the point of contact in the Manager's absence to ensure operational continuity.
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Qualifications
• Bachelor's degree in Finance, Business Administration, Accounting, or related field.
• 2–4 years of in-house experience in collections, receivables, or credit control.
• Strong understanding of internal collections processes and reporting.
• Proficiency in MS Office / Google Workspace; ERP/CRM knowledge is a plus.
• Strong communication, negotiation, and analytical skills.
• Ability to lead, motivate, and manage a small in-house team.
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What We Offer
• Competitive salary and performance-based incentives.
• Opportunities for career growth in finance/collections management.
• A collaborative and supportive in-house work environment.
• Health and wellness benefits.
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