non voice process

3 days ago

Pune, Maharashtra, India Industrial IT Solutions Pvt Ltd Full time ₹ 2,19,072 - ₹ 3,51,072 per year

Job Summary:

We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹29,546.00 per month

Work Location: In person

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