Voice and Non-Voice Process Executive

16 hours ago

Pune, Maharashtra, India WNS Holdings Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title: Voice and Non-Voice Process Executive (Freshers Welcome)

Location: Viman Nagar

Job Type: Full-time

Job Description:

We are hiring fresh graduates for both voice and non-voice customer support roles. If you are passionate about communication and eager to start your career, this is the perfect opportunity for you

Key Responsibilities:

  • Handle inbound and outbound voice calls professionally.
  • Manage customer queries via chat and email efficiently.
  • Provide excellent customer service and resolve issues promptly.
  • Maintain accurate records of interactions and transactions.
  • Adhere to company policies and processes.

Eligibility:

  • Fresh graduates are encouraged to apply.
  • Candidates with 1 year of international experience in voice and chat processes will be given preference.
  • Good communication skills in English (both verbal and written).
  • Basic computer knowledge and typing skills.

What We Offer:

  • Training and development opportunities.
  • Friendly and supportive work environment.
  • Career growth prospects.
  • Competitive salary and benefits.

How to Apply:

Please send your CV to Dipti

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