Voice Process Executive
4 days ago
Blended Voice & Chat Process Hiring at WNS Global ServicesPune
Great opportunity for freshers
Location - Viman Nagar, Pune
Role - Associate / Sr.Associate Customer Support
Process - International blended voice & chat support
Shift - Fixed graveyard shift starting at 3AM
Eligibility - Undergraduate or Graduate | 03 years of experience
Job Description
- Handle customer queries via both voice calls and live chat across international markets.
- Provide quick and accurate solutions while maintaining high customer satisfaction.
- Document interactions and updates accurately in CRM systems; maintain clear records of issues and resolutions.
- Collaborate with operations and support teams to improve processes and share feedback for continuous improvement.
- Adhere to company policies, service level agreements (SLAs), and consistently work within the fixed shift schedule.
About the Company
WNS Global Services is a leading global businessprocess management (BPM) company that combines deep domain expertise, technology and analytics to provide innovative, digitallyled solutions to over 700 clients across multiple industries.
WalkIn Interview Details
- Date: 30th - 31st October 2025
- Time: 11:00AM 2:00PM
- Venue: WNS Global Services Pvt. Ltd., Weikfield ITCiti Info Park, VimanNagar, Pune – 411014
- What to Bring: Updated resume and a valid photo ID
Contact Details
HR: Anjali —
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