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Chief of Staff

2 weeks ago


Mumbai, Maharashtra, India Flo Mattress Full time ₹ 15,00,000 - ₹ 20,00,000 per year

We're one of India's fastest-growing D2C brands, on a mission to make high-quality sleep products accessible to everyone. Over the last few years, we've built a strong foundation, but we're only getting started — there's so much more to do across
manufacturing, offline retail, product innovation, and geographic expansion
.

I'm looking for a
Chief of Staff
— someone ambitious, sharp, and hungry to
work directly with me
on driving high-impact initiatives that will shape Flo's next phase of growth. If you've ever wanted a
front-row seat to scaling a fast-growing startup
, this is it.

What You'll Be Doing

1. Strategic Planning & Execution

  • Work closely with me to define, track, and execute our most important priorities.
  • Build frameworks to monitor performance and ensure operational excellence.
  • Conduct market research, analyze data, and benchmark competitors to help us stay ahead.

2. Business Operations & Process Optimization

  • Identify bottlenecks across supply chain, manufacturing, fulfillment, and CX — then fix them.
  • Partner with function heads to make processes faster, smarter, and scalable.
  • Get hands-on in helping set up and optimize our
    continuous foam manufacturing plant
    and mattress assembly facility.

3. Leadership Enablement

  • Act as my thought partner — helping manage priorities, internal comms, and stakeholder alignment.
  • Work with the leadership team to ensure clarity on goals, ownership, and timelines.
  • Prepare reports, dashboards, and decks for key internal and external discussions.

4. Special Projects & New Initiatives

  • Take ownership of cross-functional projects that drive growth, efficiency, and profitability.
  • Support new opportunities in
    manufacturing, offline retail, product development, and expansion
    .

Who You Are

  • 5–8 years of experience in
    consulting, strategy, operations, or leadership
    roles (we love ex-founders) — ideally in a high-growth startup, D2C brand, or e-commerce company.
  • Tier-1 MBA (IIM/ISB) preferred, but we value
    hustle, execution, and curiosity
    over degrees.
  • You're a problem-solver with strong analytical skills and a bias for action.
  • Comfortable working across multiple priorities and wearing many hats.
  • You take ownership, thrive in ambiguity, and are obsessed with building things that last.

Why Join Flo

  • Work directly with me and the leadership team
    on company-defining initiatives.
  • Get
    end-to-end exposure
    across strategy, operations, manufacturing, and customer experience.
  • Join a
    profitable, fast-growing, customer-obsessed
    D2C brand redefining the sleep category in India.
  • Be at the center of
    high-impact decisions
    and shape how we scale over the next 3–5 years.