Chief Of Staff-One Kotak-SUPPORT SERVICES-One Kotak

3 weeks ago

Mumbai, Maharashtra, India Kotak Mahindra Bank Limited Full time
Job Description

Role : Chief of Staff

Grade : M7/M8

Location : Mumbai

Reporting Manager: Whole Time Director

Role Overview:

The Chief of Staff will act as a strategic enabler to the Director, supporting the execution of key initiatives across banking operations, and transformation projects. This role demands a high level of coordination, analytical thinking, and execution discipline to ensure timely delivery and alignment with the business goals.

Key Responsibilities:

- Project Management & Execution

- Drive and monitor progress of strategic and operational projects across banking functions.

- Ensure timely closure of action items by coordinating with cross-functional teams including Branch Banking, Risk, Compliance, Operations, and Technology.

- Prepare and maintain project trackers, dashboards, and executive updates for leadership reviews.

-
- Strategic Support

- Assist the Senior Director in prioritizing initiatives, managing stakeholder expectations, and aligning resources.

- Support in preparation of board-level presentations, business reviews, and strategic planning documents.

- Conduct research and analysis to support decision-making on key banking initiatives.

- Stakeholder Engagement

- Act as a liaison between the Senior Director and internal/external stakeholders to ensure seamless communication and follow-through.

- Facilitate meetings, document outcomes, and ensure follow-ups are actioned.

Operational Excellence

- Identify process improvement opportunities across banking operations and support implementation.
- Monitor KPIs and ensure adherence to regulatory timelines and internal governance standards.

Qualifications & Experience:

- MBA or equivalent degree in Finance, Strategy, or Business Administration.
- 812 years of experience in banking, financial services, or consulting, with exposure to project management and strategic roles.
- Strong understanding of banking operations, risk, and compliance frameworks.
- Proven ability to manage multiple priorities and drive execution in a matrixed environment.
- Strong communication and stakeholder management skills.
- Analytical mindset with attention to detail.

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