Business Processes Consultant_5-10 years_ Implementation/Deployment

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Location - Devanahalli, Bangalore

Entity - SAP Concur

What you'll do:

As a consultant in Implementation Team at SAP Concur, you will be the main point of contact for our customers to manage our implementation projects for our Travel & Expense product.

• Manage end to end implementation by acting in the roles of Project Manager and Functional Consultant. Activities include but are not limited to: leading design, understanding and analyzing client requirements, providing guidance on best practices, designing third-party integrations, training clients and preparing for deployment of services – all within defined time frame of completion.
• Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of projects.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Successfully manage multiple/simultaneous projects by continually motivating clients, ensuring project timelines are met, and client / partner issues are addressed while adhering to Concur's SOPs.
• Work with the customers on integrations aspects to achieve a robust & reliable end to end solution
• Actively manage expectations, scope & stakeholders to avoid delivery escalations
• Effectively communicate and work with internal and client teams

What you bring:

• Excellent written and verbal communication skills and virtual presentation skills with a strong ability to build rapport with clients
• 5-10 years of consulting experience
• Experience working directly with customers to resolve implementation issues
• Demonstrated ability to establish and maintain an effective follow up system to ensure timely and accurate implementation
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Project Management experience
• Consulting experience in enterprise systems
• Technical design and configuration expertise to complete realization and deployment of product in line with the business process
• Good problem solving and issue articulation skills

Meet your Team:

High-performing team delivering expert SAP Concur solutions across industries. Passionate about customer success, continuous learning, and driving value through hands-on collaboration, innovation, and professional growth.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid