Medical Office Virtual Assistant
6 days ago
About Us
Washington Internal Medicine is a growing Internal Medicine practice dedicated to providing compassionate, high-quality care. We're looking for a reliable and experienced Medical Office Virtual Assistant to join our remote team and help support daily clinical and administrative operations.
Responsibilities
- Answer phone calls, voicemails, and patient messages professionally
- Schedule, confirm, and modify patient appointments
- Verify insurance eligibility and benefits before visits
- Collect copays and assist with billing or authorization questions
- Maintain accurate patient records in the EHR system
- Support providers with documentation, referrals, and lab requests
- Coordinate telehealth and in-person visits
- Manage incoming faxes and daily office communications
Qualifications
- Minimum 1 year of experience in a medical office or virtual assistant role (Internal Medicine or Primary Care preferred)
- Strong knowledge of:
- Medical office scheduling and workflow
- Insurance eligibility and verifications
- Common visit reasons and Internal Medicine services
- Excellent communication, reading, and comprehension skills
- Experience with EHR systems (Athenahealth, eClinicalWorks, Charm, or similar)
- High attention to detail and organizational skills
- Reliable internet and quiet remote workspace
- Knowledge of HIPAA compliance and patient confidentiality
Work Schedule
- Full-time: Monday to Friday
- Hours: 8:00 AM – 5:00 PM EST (U.S. time)
Benefits
- Fully remote position
- Competitive pay (based on experience)
- Supportive and professional work culture
- Long-term growth opportunities
Job Type: Full-time
Pay: ₹17, ₹22,195.66 per month
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