Operations Associate in Noida

5 days ago

Noida, Uttar Pradesh, India Nerdy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Key Responsibilities

  • Understanding academic projects/assignments/tasks requirements and ascertaining the appropriate price of each project/assignment/task.
  • Understanding the client's escalation, discussing the issues with experts, and coming up with appropriate solutions.
  • Identifying suitable experts for each project, negotiating the pay with freelancers, and facilitating the allocation process.
  • Point of contact for the sales team and experts regarding pricing and the allocation process, respectively.
  • Dealing with clients on chat/call to close stuck cases
  • Maintaining healthy relationships with experts and facilitating the timely delivery of projects
  • Identifying experts' related issues, sharing feedback with them, and escalating to TAM wherever required.
  • Following up with prospective freelancers with the desired expertise and getting them on board.
  • Ensuring efficient work engagement of hired experts.
  • Identifying suitable experts for each project, negotiating the pay with experts, and facilitating the allocation process.
  • Ensuring efficient work quality delivery by experts with proper audit/proofreading and overall evaluation of work on a timely basis.

About Company: Nerdy Turtlez specializes in providing homework assistance to individuals across the globe in every subject. We also provide a subscription to our question bank at a very nominal cost. Moreover, we motivate students to learn and explore things by providing incentives to students and professionals who answer the questions in our database.

Today, Nerdy Turtlez has a global presence in countries like Australia, US, Canada, Syria, and New Zealand. Nerdy Turtlez has robust people practices, a vibrant work culture and an environment that is conducive to learning and individual growth within the organization. We give you the rare opportunity to use your talents to make a positive impact in the lives of millions of people all over the globe. We actively encourage balancing personal life and professional commitments by providing flexible work schedules.

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