Service Officer-BRANCH BANKING-Branch Banking

9 hours ago

Rajkot, Gujarat, India Kotak Mahindra Bank Full time ₹ 4,00,000 - ₹ 6,00,000 per year
Description

. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Responsibilities

Manage cash and non-cash transactions efficiently and accurately Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing Provide general banking information and resolve customer queries promptly Maintain high standards of speed and accuracy in all transactional processes Identify and promote cross-selling opportunities for other

Qualifications

 banking products and services Ensure a positive and professional customer experience to foster loyalty and referrals

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