Visa Manager

3 days ago

Chennai, Tamil Nadu, India Switrus Holidays Full time US$ 60,000 - US$ 1,20,000 per year
  • Receive and review visa applications, ensuring all necessary documents are included and completed accurately.
  • Must have experience in handling Schengen Visa and UK VISA processing.
  • Verify the authenticity and validity of supporting documents and information provided by the Customers.
  • Maintain an organized system for tracking and managing visa documentation.
  • Prepare and submit visa applications to the appropriate embassy or consulate.
  • Keep updated records of visa application statuses and communicate with customers regarding any additional requirements or changes in the application process.
  • Must manage the Visa Team.
  • Serve as a point of contact for Customers, providing them with clear and accurate information about the visa application process, requirements, fees, and processing times.
  • Respond to Customers inquiries promptly and professionally, maintaining excellent customer service.
  • Address any issues or challenges that arise during the visa application process, such as missing documents, discrepancies, or delays.
  • Conduct regular quality checks to ensure accuracy and completeness of visa documentation. Review visa applications thoroughly, identifying any errors or inconsistencies and rectifying them before submission
  • Possess strong communication skills- verbal or written

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